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Broad & James Auto Care & Towing

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4301 E 5th Ave
Columbus, OH 43213

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(614) 231-8697
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Broad & James Auto Care & Towing - Columbus, OH
Reviews
( 21 )
( 2 )
( 0 )
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( 1 )

Best

I had went to this place previously to have my car serviced and the price was reasonable. I obviously went back because I have an older car and didn't want to pay a whole bunch of...

Worst

Untrustworthy and dishonest. Twice did not disclose charges, were misleading and when challenged, changed stories and outright lied. \r \r I was in a car accident and the driver...

Everyone is very professional and knows their job 8/22/2013

I jave always beent treated very fair; Dan is a great manager as well as a person. he s very professional and makes sure the work is done in a fast manner but done rght. Joann Newman more
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Fast, Friendly Service, Convenient, Reasonable Prices 8/10/2013

I've been dealing with this station for many years and many cars....I highly recommend them. more
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Broad and James saved the day 7/25/2013

Broad and James was great :) I was recently in a car accident and I just didn't know what to do. Broad and James showed up faster than I expected and were really kind and honest providing me with everything I needed to know. I was frazzled and they really helped me feel better about my situation and took care of my car. All I can say is thank you guys! more
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Bad business practices 12/6/2011

Untrustworthy and dishonest. Twice did not disclose charges, were misleading and when challenged, changed stories and outright lied. \r \r I was in a car accident and the driver said that I could pay to have my car towed home, or he would tow it to their facility for free and give me an estimate. He did not tell me that not only do they not to body work (so, no estimate), but they charge a daily storage fee. He did spend the whole time giving me a spiel about how his brother could fix my car for much less than the shop. When I figured out a few days later that they were simply letting my car sit there, I had them tow it to a real body shop- who was then charged DOUBLE the towing fee quoted to me on the phone. \r \r I have filed a complaint with the BBB and DO NOT recommend this towing place for their dishonest business practices. more
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Tradition of Excellence since 1973.

Owner Message

  • Broad & James Auto Care & Towing is a family-owned and operated business, started by Wally Shriner in 1973, and has grown into one of the largest and most capable towing companies in Ohio.  We employ over 40 conscientious people, ready to serve you regardless of the day, time, or weather conditions.  The recipient of many awards including the Geico Certificate of Excellence and the United States Partnership Auto Club Award, we've received the Top Gun award for the past ten years, and the ACE award for the past 13 years.  The ACE award is given by the Auto Clubs to the top 1% of towers in the US for outstanding service.  Our focus on quality and customer service is a tradition that started with Wally, and still stands strong today.


    At Broad & James Auto Care & Towing, ASE Certified, expert technicians provide outstanding auto repair using top quality auto parts and state-of-the-art equipment, on both domestic and foreign vehicles, at a fair price.  Our emphasis on quality, efficient service gets you back on the road quickly.  Broad & James offers towing on a wide-range of vehicles, light-duty to heavy-duty, from short to long distances, including 4-wheel drive off-road recovery.  We also provide Emergency Roadside Service, handling tire changes, jump starts, lockouts, and fuel or water delivery to get you on your way again.


    Check out our website for more information on our services offered.  Read the testimonials received from many of our satisfied customers and see photos of some of the recoveries for which Broad & James Towing has provided fast response.  Call us now at (614) 231-TOWS and experience Broad & James excellent, award-winning service for yourself.

Additional information
  • Hours: 24 Hours
  • Payments: Master Card, Discover, Visa, American Express
  • Neighborhoods: Airport, East Columbus
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