BrightStar

When I called BrightStar, I talked to a live person!! They were very helpful in answering my questions and asked the ones that never even crossed my mind. They seemed to care about my situation and give me and my family peace of mind in this difficult time. Also, they are a 24/7 business, so it helps to know that if I call for whatever reason, I will talk to a person, not a machine. more

The staff and managers at Brightstar are AWESOME! As far as another review.. do I want someone with a disorderly conduct charge (however old) to work with my elderly parent, ALONE in their home??? Would you? NO WAY. I respect and trust Brightstar to have the care they would provide for their own loved ones, as they have done with my parents. Pros: Caring staff, professional and attentive more

Red flags came up right away! As soon as I sent my application via email my phone was ringing a minute after telling me to go to Aurora and get a physical at my own expense. When I passed the physical I turned it in right after I left the doctors office $45.00 out of my pocket. I also left copies of my 20 year State and Federal C.N.A certification with no flaws and CPR certifications. I was told someone woul contact me and two weeks later nothing. I called and was able to set up interview for a week later and on the day of my interview 1 hour before Brightstar calls and says they need to cancel. Something about a minor disorderly conduct violation on my record from 5 years ago in my personal time. Thanks for wasting my time and money! I'd say incompetent staff this location. Pros: They are helping Aurora's pocket book! Cons: Incompetent! more