Brident Dental

I DO NOT RECOMMEND BRIDENT DENTAL.\r \r Just so I'm clear.\r \r Facts:\r \r Three patients in the family, all THREE of us have billing issues, some more major than others. I was charged incorrectly, my son was strong armed into optional treatments (he's young and impressionable), and the wife, well, the motherlode of billing issues. \r \r Half-day or longer dental visits are common. I spent 4 1/2 hours there on MY visit, and I only had 2 fillings and a deep cleaning, the actual dental work time spent was 35 minutes. My wife is sitting there right now and into her 4th hour, and she hasn't made it past the billing person because her treatment plan is so screwed up. *Update*: They got tooth numbers wrong and the bill DOUBLED. How do you get tooth numbers wrong? Does that mean even the Dentist ends up pulling the wrong tooth? I suppose SOME people would just sign it out of frustration and just put up with it. When a car dealer gives you a revised contract with an inflated price because they screwed up...what do you call that? \r \r They have yet to properly file one of her treatments, so we have no idea what's left on insurance, that's despite FOUR rounds of calls and escalations, I had an insurance worker left WAITING for a simple fax to fix the claim, and they couldn't be bothered to take care of that (they only had to send a piece of paper, the insurance was going to ""fix"" it themselves).\r \r I don't think I'll be going back, my son won't either since he got a nice big fat bill on a Walmart part-time salary. more

Horrible service my husband had a tooth extracted over 3 months ago and suffered paralysis in his face. Brident had not been responsive to his ongoing medical needs and bills our quality of life hads suffered tremendously more

The last time I had gone to Brident, I waited for an hour past my appointment because there weren't enough doctors. This time though there was only a 15 minute wait. But, after the x-rays, the dentist looked at me and declared that I needed 8 fillings, and best of all, it would only take 40-60 minutes and they could do it right then. Some quick math later, I realized that was SEVEN minutes per filling. Either this guy was super skilled, did shoddy work, or the cavities so small that they required no anesthesia.\r \r I decided to come in next week. They then proceeded to pressure me to sign a contract to cover the payments. Warning bells are going off in my head. They quickly led to me to payment window without receiving a cleaning or fluoride treatment and took my money for services rendered. As I left, I noticed 15 people waiting for their appointments in the waiting room; I wondered how the heck they could find the time for 8 fillings with so many people waiting.\r \r The best part: a week later they submitted a claim for services they had not performed. Yes, that's right, they wanted to be paid for the cleaning and fluoride treatment they did not perform.\r \r I will be finding another dentist FAST! This was one shady experience. more