Briarwood Animal Hospital

My family has been using Briarwood Animal Hospital since 1968. They have cared for many dogs cats hamsters birds and exotic animals for us. They are always caring towards my pets and me. I would not hesitate to recommend them to anyone looking for warm, excellent pet care. They offer a full range of pet care services. They are the best of the best! They will treat you like family. You can trust them with your pets. more

I brought my cats to Briarwood when I first moved to Little Rock because they were the only facility willing to consider grooming my cats without sedating them first (I had called 4 other groomers and vets). Over the next seven years I received nothing but kindness, compassion, and great care from doctors, nurses, and staff members who genuinely love animals and care for their happiness and well-being. When I had to say goodbye first to one and then to the second of my beloved pets, I was touched by the compassion and thoughtfulness of everyone there--then and now. It was obvious they loved my pets and that helped a great deal during what was a very difficult time. I have since moved and I struggled to find a facility as nice as Briarwood in my new city. Unfortunately, before I'd found a good vet, my new cat became extremely ill. Unhappy with the advice and care I received from several vets in the area, and with a cat whose sickness was persistent and getting worse, I called and spoke with Dr. Ashley who was more than willing to help me and my pet. I appreciate the time she took to talk to me, even though I am no longer a client, and that level of care and concern for my pet and for me speaks volumes about the quality and compassion of the Briarwood family. more

will never use briarwood animal hospital again.. we had a stray dog in our neighboorhood get hit by a car, my neighbor took her to the closest vet, briarwood animal hospital, she had a 6in gash in her front chest, and couldnt really walk, was in extreme pain.. they xray'd her and gave her pain medication, for apprx $300, then told us she would need $2000 worth of surgery to fix a broken pelvis...they said if she wasnt picked up by 5 oclock they would have the pound come and get her, we didnt have $2000 for her surgery so we went an picked her up to get another opinion, they charged us an additonal $85 for more pain medication they said they gave her.. They Did Not Even Bother TO Clean Her Wounds or Stich Her Up While She Was Sedated For The Xrays, even though had her for over 6 hrs too...upon picking her up, we took her to my vet for a second opinion and he said he had seen much worse pelvic fractures heal on their own, with a couple of weeks of tender loving care, she was back on her feet.. three months later she has a wonderful new home, very loving owners, a best friend in the yard to play with, and i might add FULLY RECOVERED!! she now runs and plays as though she had never been injured.. also my vet knowing she was a stray, stiched her up and and didnt charge a penny for his service...I Would Never Go To Briarwood Animal Hospital !! more

The staff at Briarwood Animal Hospital would like to reply to the previously posted reviews. To begin, thank you ?LovelifeLR?. We also think that Dr. Ashley is great! She always puts the patient first and is truly an asset to our hospital. Regarding ?catcaretaker?s? review, we regret that we were not able to satisfy you but would like the opportunity to offer an explanation. We don?t encounter too many dissatisfied clients that we aren?t able make things right with, so the particular incident that ?catcaretaker? references was a memorable one. more

I called to find out the price of boarding and receptionist told me she could not get anyone to answer the phone. That should have tipped me off to the poor customer service in that dept. I have had no trouble with animal care but the other side of the clinic - boarding and grooming is another story. When I went in to drop off my pets, there was no one at the desk and no bell to ring. Groomers busy working could see me standing and waiting. I waited 5 minutes before 3 people came out of the back room. You would think that at least one person should be manning the desk. I tell them that my dog's neck is sore so that they would not be yanking on her leash and hurting her. One lady ask in an accusing tone why her neck hurts as if I abuse my dog. I explained she had her shots the day before. Then when I return to pick up my pets, the same lady is at the desk and takes her time in acknowledging my presence. They bring my dog up and most of the individual bags of food I had made for the stay. I ask where is the big bag that held all the little bags and the lady thinks I'm crazy for wanting my bag and no explanation as to why my dog who has no trouble eating didn't eat her food. Then they bring up the cat with his food but not his blanket or the dog's toy. So I have to wait for all these little trips back and forth. Not very organized if you ask me. Then I have to try to carry out two good size crates and bags of pet food while they watch and offer no assistance. I will not be back again. more

Dr. Ashley is the best!! My dog had to have two major surgeries in one week, and I've never met someone as devoted to her job as Dr. Ashley. She treated my puppy as though it was her own, and went FAR above and beyond the call of duty to make sure my dog got better. If it wasn't for her, my puppy wouldn't be alive. She is an amazing doctor and person with a big heart for our furry little friends! more