Brandon Volkswagen

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Tampa, FL 33619

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(813) 630-4000
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Reviews
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Best

Both Mike and MJ are great professionals. I highly recommend Brandon VW to anyone and everyone! Thanks!

Worst

My husband and I spent two weeks researching cars and prices before deciding to purchase from brandon vw. We knew the model and color we wanted but our salesperson said it was not...

Everyone who helped me was exceptionally nice and polite 6/2/2011

Everyone who helped me was exceptionally nice and polite. I also appreciate that my car was cleaned during my service visit. more

Lillian always give me excellent service 5/31/2011

As always, Lillian always give me excellent service. I was on my way to work, and my engine light had came on the night before, she said, sure drop it off, and was taken care of it a timely manner. Thanks Lillian, companies need more people like you. more

Expectations were exceeded 5/25/2011

My expectations were far exceeded when I took my car in for service. You guys not only fix my issues but also checked and replaced my battery and replaced a burnt out tail light without my mentioning anything. That's what I call Customer Service- you guys ROCK!!! more

Excellent service 5/23/2011

The BEST dealership I've been to in Tampa. Amazing service, great turn around and excellent service. This dealer and Service team particularly, Julie are hands down amazing. Words can't explain! Recommended to all my V dub buddies!! more

friendly and willing to help out 5/18/2011

As always, Julie Yadao is always friendly and willing to help out! She makes it a pleasure to go to Brandon VW for any kind of service. She is an true asset to your service department!! more

Very nice and accommodating 5/16/2011

Louis was very nice and accommodating to my service needs. He got me a replacement car so that I wouldn't be delayed in getting back to work. more

Always friendly 5/13/2011

Julie Yadeo is always friendly and I feel like I have a good friend every time I go for service at Brandon V.W. I will continue to go for service because of the way I am treated! more

Very accommodating 5/10/2011

The service department was very accommodating and extremely helpful in fixing the problems on my need 2011 Jetta. more

Our experience at Brandon VW was great & our salesman was super! 5/5/2011

Our experience at Brandon VW was great & our salesman was super!He is very knowledgeable of his product & if doesn't have a answer he'll get one. He truly cares & tries to leave no stone unturned. He did his best, patiently to explain to me how all the new technology in our new car worked. This was no easy task but he was determined that this old dog could learn new tricks. Thank You, Reggie, for that extra mile. more

Excellent costumer service 5/2/2011

I have been working with Brooks Falzone for about a year now with my car. He has provided excellent costumer service, and I'm always pleased to work with him! more

Removed them for me 4/27/2011

When I asked about how to remove the bugs from my windshield they removed them for me. more

Excellent customer service 4/26/2011

Brooks in the servicing department is very knowledgable and experienced in providing excellent customer service. Our VW has been serviced at this location several times in the past 6 months and his level of expertise has been unsurpassed. Brooks even went out of his way after work to test drive the vehicle after it left the dealership because of unforseen and intermitten problems. It was quickly identified and the problem was resolved. I have had several long conversations with Brooks on the care of our vehicle and he has always spoke in terms anyone without automotive expereince could understand. The cost of the repairs were always applied with allowable coupons and discounts which helped to reduce the cost of repairs, which helps in todays economy. Please extend my appreciation and nomination to Brooks along with any monitary awards that the dealership recognizes for employees whom deliver Excellent quality customer service, as he truly deserves one. Thank You. more

Cares about us as people 4/21/2011

I would rate my overall experience as excellent! Julie has always been absolutely wonderful in helping to take care of us and the needs of our car. We've been scheduling all our repairs through Julie, and will continue to deal with her, and only her. It's very rare to find a person who delivers such excellent customer service, always! Julie not only takes care of the needs of our vehicle, but she also takes a personal interest in us and our family, showing us that she cares about us as people, not just a customer. more

Best customer service 4/19/2011

Brooks Falzone always helps me. He has the best customer service skills. I am always bragging to friends about how good the service is. Brooks is awesome. more

Very pleased 4/13/2011

I have always been very pleased with the service I have received from Brandon VW and how conscientious and helpful Julie Yadao is. more

Went out of his way 4/8/2011

The manager went out of his way to call VW and get them to pay for a new top for my car. I really appreciated that and will continue to service my car there. more

Always takes care of me 4/4/2011

Brooks Falzone always takes care of me. I know him on a first name basis from coming there to get my car serviced. He has always been super profession. He is extremely helpful. I'm so happy with the service I get there. I've grown to trust his advice for my car. I'm the happiest customer in town. more

Always efficient 3/31/2011

I appreciate Brandon VW for the level of professionalism your team offers. The service is always efficient and of high quality. more

Friendly, courteous 3/28/2011

Julie is always friendly, courteous, and willing to help. She even had me speak with a salesman about my Passat regarding refinancing. more

Thank you! 3/24/2011

Love my car.. Told a feiend about brandon vw and they purchased a car there 3 days later! Thank you! more
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Owner Message
  • Come to Brandon Volkswagen for all your Volkswagen sales, service and financing needs. Our Volkswagen dealership in Tampa, FL, provides you with a wide selection of new VW models and used cars for sale. Buy or lease a new VW at Brandon Volkswagen!

Additional information
  • Hours: Sun 11:00am-05:00pm, Mon 08:30am-08:00pm, Tue 08:30am-08:00pm, Wed 08:30am-08:00pm, Thu 08:30am-08:00pm, Fri 08:30am-08:00pm, Sat 08:30am-08:00pm
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