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Businiess name:
Brandon Volkswagen
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Review by:
Guest
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Review content:
Brooks in the servicing department is very knowledgable and experienced in providing excellent customer service. Our VW has been serviced at this location several times in the past 6 months and his level of expertise has been unsurpassed. Brooks even went out of his way after work to test drive the vehicle after it left the dealership because of unforseen and intermitten problems. It was quickly identified and the problem was resolved. I have had several long conversations with Brooks on the care of our vehicle and he has always spoke in terms anyone without automotive expereince could understand. The cost of the repairs were always applied with allowable coupons and discounts which helped to reduce the cost of repairs, which helps in todays economy. Please extend my appreciation and nomination to Brooks along with any monitary awards that the dealership recognizes for employees whom deliver Excellent quality customer service, as he truly deserves one. Thank You.
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