I recently redid a (small) room in my house. I went to Bradford's for carpeting, having already ordered a sofa at the Gallery of Belle Meade. Although it was a small order (under $1500), the Bradford's designer could not have been more helpful. I had some timing issues relative to the installation, and Bradford's went out of its way to accomodate my needs. When the Gallery of Belle Meade failed to deliver my sofa and I canceled the order, I ordered another sofa from Bradford's. Bradford's experience was, once again, exceptional, keeping me informed as to the progress of my piece, which was delivered late through no fault of Bradford's (the manufacturer reported the material I'd ordered came flawed and they'd had to reorder) but beautifully made and amazingly comfortable. Their service has been consistently professional, courteous and attentive. I might add I am am not an ""old Nashville"" social figure and the first time I went in, I was wearing old Eddie Bauer jeans and a sweater, an outfit that suggested I was ""just looking"" customer. On the subject of merchandise, it is mostly traditional, so if you're looking for New York loft style, go elsewhere. But if you're looking for classic, beautifully made furniture (and can afford it), Bradford's is the place to go.
Pros: Classic, beautifully made furniture and accessories; attentive, professional designers
Cons: Have to be able to afford it!
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