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Boston Dealer Group

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414 Pleasent Street
Watertown, MA
Watertown, MA 02472

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(617) 393-4300
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Reviews
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Best

I ended up going into Watertown Toyota that day and was treated like my credit score wasn't an issue at all. Right off the bat, which made me feel at ease. The salesman, Carlos,...

Worst

All reviews seem positive

I would totally recomend them 11/17/2010

I ended up going into Watertown Toyota that day and was treated like my credit score wasn't an issue at all. Right off the bat, which made me feel at ease. The salesman, Carlos, was also very helpful and let me test drive the car I was looking at immediately. Even before I was approved for financing. And, I got to drive it alone! The rest of the process was quick and painless. Rick worked with me so I could stay within my budget, but also got me a few extra features on the car. The final price was either lower or about the same as other local dealer estimates I looked into. During the signing process he was never pushy or discourteous and nothing was rushed. They took care of swapping my current registration, insurance and all other RMV paperwork, which is awesome. I mean have you been to the DMV? It's hell with tickets and benches.Anyway, if you are in the market for a new/used Toyota, I highly recommend Watertown Toyota. more

Me and my family will always come here first from now 11/9/2010

When shopping for a hybrid we came here first. Walking in with our scraggy gym clothes, a salesperson ( Alex) jumped up and attended to us right away. He showed us a Prius, took us for a ride and offered book value on our 9 year old Saturn. Since Priuses were at a premium then, no chance of deals, but we expected that.No gimmicks or sleazy tactics, just honest answers.This person really went out of his way to assist and find us a Prius.I recommend getting the base model if you don't need all the gadgets then have them install heated leather seats for $1500. Well worth the money, especially in Boston winters.Only problem I had, and I have faced this with other dealers, he would not take off the $200 floor mats. Its ridiculous, you pay $23 - $27K for a car and the dealers want to stick you with overpriced floor mats. You can purchase better aftermarket ones.When I finally received my Prius, it had an extra and useless $70 exterior option, so that made up for half the floor mats.If I decide to purchase another Toyota (if I survive the gas and brake recalls), I will definitely come here first. Their service employees are very nice and friendly, they offer a local shuttle and their waiting room is fantastic. more

Don’t hesitate to see him 11/5/2010

I suffered a very long time with nerve pain in the front rib cage. When I saw Dr. Kowalkowski’s add in the St. Cloud Times I made an appointment and saw him the first day he opened his clinic. I’m now without pain. If you’re having chronic pain don’t hesitate to see him. I’m sure he can help you. more

Excellent Service. 11/3/2010

It is one of the best dealers in the country. Kamel- the service consultant is really awesome and knows every customer by their name. He goes above and beyond the normal customer service. I will always purchase and service my car from Toyota of Watertown. more

Not like other dealers 10/28/2010

I took my Prius in for routine servicing today and it was a good experience. It took a little longer than estimated (about an hour 40 min as opposed to the 1-1.5 hours I was quoted) but the service advisor was friendly and efficient and even threw in some touch up paint for free when I asked. I actually bought my car here also, although that was a couple of years ago. That experience was fine although it was in 2008 when gas prices were really high so buying a Prius then was a pretty straightforward affair - I will say that unlike other dealers at the time, they did not try to jack up the prices above sticker which I appreciated. more

So glad i came here for my car!!! 10/25/2010

If you are going to buy a used car here, make sure you go to Alex. He is super straight forward, helps you without pressuring you (no emailing every day or calling like a pre-restraining order ex). I was looking for a cross over and he took me out in 5 models before i figured out what direction i was going in. He didn't try to up-sell me. In fact I asked to drive 2 trucks that were in a higher price range than I had originally intended to spend. I bought one of those. He got me a sh!t ton of money for my sh!t box car, and sold me my new truck for $1,500 under sticker. Then the Finance guy, Jay, who was fantastic, helped me figure out my payments, got me a rate 1.5 points lower than i had expected (rebuilding a credit score here) and everything was said and done in like 15 minutes. Easy peazy lemon squeezy. I'm picking up my new car today. Her name is Lux. more

Very glad i was referred here 10/22/2010

On my second lease ; both have been very good, professional experiences, with courtesy, and not a lot of gamesmanship. Very direct, helpful staff, and their customer relations staff is great. Great service for oil changes, etc., and the waiting area is top shelf. I was referred to them by someone else, and I would refer them, too. more

Amazed with Service 10/15/2010

I am still amazed at how nice everyone is here. It's the main reason I refer people there and look forward to doing business with you again. more
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