Bonita Family Dental

Find a better dental office. I was emailed a confirmation appointment which I never responded to. I called the office on friday and their answering machine went on that their office was closed. I called Monday morning(same day my appointment was scheduled) to reschedule for a different time. The ""Clinic manager"" had the worse attitude ever..argueing that I had to pay a $25.oo fee for breaking my appointment time, she gave me no other options.This lady should work at a collection agency argueing with patients over the phone. I will definately email Dr. Cunningham with a copy of this post....My Husband and I will leave this office. This office location was very convenient to us..However, dealing with RUDE DISRESPECTFUL people is not within my needs. more

the staff there is so rude. There is no communication and they are so rude! They need to learn how to speak to people with respect. Not much else to say if you go there you will experience the same and say i shoulda trusted the reviews. Dont waste your time there if your looking for a dentist. Horrible customer service and the receptionist should take a communication class or work at a fast food place she would be perfect taco shop material Cons: staff is incompetent and ghetto more

I get now that you cannot base your decision on finding a great dentist via on-line reviews. Amanda your fake reviews are so transparent. Amanda your actions towards me and my family were even more disgusting. In fact Amanda I never did anything to you or your office and I received a email say that you could no longer satisfy my dental needs. Folks do you want to know what happened? My husband and I received our treatment case from Amanda. We requested that she provide us with all the billing codes. She bucked our request at first, then only gave us some of the codes not all of them. Well we got our “Schedule of Benefits” from our insurance agent and my husband started questioning Amanda on how come the cost her dental office was quoting were much higher than that of the set amount of the “Schedule of Benefits” cost. Well Amanda seemed fine with this conversation. Amanda’s original quote to me was a total of $2705. After my husband started comparing numbers from Amanda’s original quote and the “Schedule of Benefits”, she then provided a second quote to me which came out to $1760. WOW, a difference of $945. My husband’s difference was even bigger than mine a whopping $2,800. The next day I received an email from Dr. Cunningham and I quote, “We no longer will be able to satisfy you and your family’s dental needs please refer to your insurance to find another dentist.” Amanda I didn’t do anything to you to deserve such awful treatment. Just because you got caught swindling the consumer shouldn’t mean that I have to suffer. Amanda what you are doing is committing fraud and I hope that ever person who reads this review knows your evil ways. CONSUMERS BEWARE! FYI, every procedure has a code and you can check your bill to find out if your being ripped off by requesting a, “SUPER BILL” and cross referencing your quote to their “SUPER BILL”. Sincerely, Consumer Advocate for All and Painfully Mistreated Cons: Fraudulant & Rude more

Dr Cunningham and his staff were both professional and caring at his La Jolla office. I called them with a problem that I had and they saw me that same day. It was my first time at the office. The receptionist was welcoming and helpful. My first interaction with Dr Cunningham was great. He explained everything to me and allowed time for me to make a decision with what I wanted to do. The office was able to work with me and my needs. \r i highly recommend Dr Cunningham as a dentist at 7300 Girard in La Jolla. more