Bob's Towing

a great fast service. very professional. great prices. very very fast response. I recommend their service to anyone. thank you guys :) more

This was one of the worst customer experiences of my life. I was tricked into letting Bob's Towing company in Campbell tow my car from an accident on 85 Freeway and De Anza. They mislead me while I was in a vulnerable position. The owner advertised a $75 towing fee, then said I had to pay $170 in cash to tow to my preferred body shop. They said I could have my insurance tow from their shop the next day. Made me come in person to "release" the car to my insurance. They tried to convince me to have repairs done with them and I again refused. They were rude and then "didn't like my attitude" so will not release my car to my insurance until my husband appears in person. My husband in on vacation for another week -- they have my car and keys until he comes back! more

DO NOT ALLOW BOB'S TOWING to tow your car. They will mislead you, entrap you when you're in a vulnerable position by being quick on the scene to tow your car after an accident. They will be rude and punishing if you don't use their repair shop -- once they get your car in their possession after towing. more

Stuck on the freeway, in the fast lane. An officer pulled up to ask if I was okay. He suggested I call Bob's because they were close to my location. I had a driver there in minutes. He was very knowledgeable about the towing specs for my BMW, which required extra care cause it was lowered. He got us off the highway quickly to a shop near by. He didn't gouge me on the price. His only concern was to get me back on the road as quick as possible. more

Our car was impounded off the street while awaiting repairs. The registration was expired and the title lost. We paid the fees (over $800) to Bob's along with towing fee to junk car, title transfer, and sales transfer. They were abusive when we tried to explain DMV would not give junk slip without original title and the notarized title transfer would allow them to get title. Title was requested but DMV is backlogged and slow to send. They refuse to listen to the fact that DMV will not give us any other paperwork to junk car. Cons: Uncooperative, scamming impound fees more

Bob Towing should be avoided at all cost. They are unaccountable and unprofessiional. After well past the one hour response period they started to invent stories about their delay. After waiting three hours they decided to not come. Of course I will contact my insurance agent anf will file a formal complain with the better business bureau. more

I recently experienced the misfortune of being stranded on the side of the freeway in rush hour traffic with car troubles. Sure, I had always seen others who also fell prey to this same mishap, yet because I have always drove newer vehicles, I had always felt confidant that I would never be among one of those "unfortuneate motorists". So needless to say It had caught me completely offgaurd, and as my anger quickly diminished into a sudden panic, I now would experience the helplessness feeling when one is placed in this position. I had called my insurance company for assistance and was informed of a possible wait of 60 mins. before help would arrive. This can feel like 60 years when sidelined motionless as traffic flew by so dangerously close. Fortuneately, My luck would quickly turn for the better, I mention quickly because of the fact that within only 15 mins. Rick, a Tow Truck Driver from BOB'S TOWING, arrived on the scene and in a very professional, and politefull manner, suggested a place of repair close by, and took precautions to load my vehicle with care as if it were his own, and in no time flat, we were on the road and out of the danger zone! I must admit, my perceptions of the towing industry has certainly changed for the better since the service I recieved with BOB'S TOWING. Their professional, and friendly service was Greatly appreciated by myself, and I would highly recommend their service to anyone who may find themselves in a similar situation in need of roadside assistance! They trully are the Tops in the Towing Buisness! and I am greatfull for their service and assistance that day when I so needed it! Pros: Professional, Freindly, Clean, Timely Service! Cons: None more