I only gave 1 star because 0 wasn't an option. Took my golden retriever in for first time wanting a summer ""puppy cut"". Instead they shaved him and didn't even do that right. He has uneven shear lines all over his body. His ears were even worse and when I asked about it, he did it again, just shorter. Upon drop off, I specifically mentioned I wanted his ears cleaned well because of an issue that caused excessive waxing. When I picked him up I checked and it had not been cleaned. He then said it was because he didn't know what was causing it!! I told him all about it!! In addition, I was quoted a price that was then raised. A golden is a golden, especially when you shave it!! All said and done it cost me $70. ($60 cost plus foolish $10 tip before I saw the damage) I never met Bobbie and Troy was a nice guy. Regardless, I will never subject my pet or myself to this ""groom"" again.
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