All right, I wouldn't have bothered writing a review unless something really ticked me off, and my dealings with Bob Crowe's has been nothing but a heartache. I took my car in Tuesday night for a simple pipe replacement and didn't get it back until Monday late afternoon. That's not the only thing that got me mad. O.K., they said they couldn't get the part quickly, but why didn't they at least apologize for it taking so long or offer me a discount or something nice (I would have if I couldn't deliver my service in a timely manner). But no, instead, they left a bottle of power steering fluid on my passenger seat, readjusted all of my mirrors and seats, and left a filthy mess of my interior. Another problem, they seldom called me with an update, I had to keep taking my time out of my busy day to call them just so they could tell me that they haven't done anything yet. Whatever their excuses, my experience with Bob Crowe's has not been pleasant and would not recommend them to ANYONE, not even my enemies. Like I said before, it must have taken a lot for me to get this ticked to write an extensive review, but it's well worth. Heed this warning, stay far away from this place, and if you don't, you have only yourself to blame. Don't say I didn't warn you.
Pros: Nothing
Cons: Extremely late, showed no sympathy for keeping my car for nearly a week for a hose change, didn't bother calling me with updates, left a mess of my car, overcharged me for labor.
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