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Bob Baker Hyundai

4.6
81 reviews
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id: 28396242
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5285 Car Country Dr
Carlsbad, CA 92008

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(760) 929-4900
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Reviews
( 66 )
( 9 )
( 1 )
( 2 )
( 3 )

Best

Received a loaner for a recall issue. Loaner was great...even better was the communication from the service advisor. A real + my car was beautifully washed!!

Worst

I bring my car in here for an oil change when it needs it and for my 60,000 mile service. They are always so slow, so disorganized, there are always people standing around but no...

They keep you informed every step of the way!!! 4/7/2014

Received a loaner for a recall issue. Loaner was great...even better was the communication from the service advisor. A real + my car was beautifully washed!! more
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Outstanding 3/28/2014

Most attentive and courteous staff. Waiting area is comfortable and wait reasonable. I have used free car wash service often and found this dealership to be consistent in its service every time. more
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Transmission work on warrenty 3/24/2014

They took good care of me they fixed othere things on the car without charge more
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they take care what is needed 3/21/2014

I like the people who work there. They tell what I really need done and what can wait. more
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THE PEOPLE MAKE YOU SO GREAT 3/11/2014

THEY ARE COURTEOUS ALWAY HAVE A SMILE AND A WARM WELCOME WHEN YOU COME IN AND THEY ALWAYS KEEP YOU ABREAST OF WHAT IS HAPPENING WITH YOUR VEHICLE more
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North County Hyundai Service Review 3/6/2014

The service guys are polite, friendly, tell you everything that will be done, and make sure the car is done when they say it will be. more
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Thomas Bassett is an Excellent Service Advisor 3/3/2014

We went to Hyundai with a warranty issue and Thomas Bassett made our situation as painless as possible. He was very helpful, knowledgeable, and kept us informed throughout the whole process. more
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People People! 3/3/2014

It is always a pleasure for me to bring in my Genesis , everyone is kind and helpful and call me by my name! more
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Routine Oil Change 2/26/2014

Just a routine oil change but it was a pleasure. Quick in and out with an improved waiting area, free wireless and TV. Adam was so great! more
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Very Efficient, Friendly, and Clean 2/25/2014

The whole process from start to finish was easy and care free. Friendly staff who were very thorough and explained everything. more
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Service Department 2/25/2014

I bring my car in here for an oil change when it needs it and for my 60,000 mile service. They are always so slow, so disorganized, there are always people standing around but none of them can help you. I have been waiting on a call back about a part they had to order that was super urgent. I finally called about the part 3 weeks later. Now I get to bring it back in......I am sure it will go smoothly....not! more
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Courtious staff 2/20/2014

Excellent service more
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NCH Customer 2/18/2014

Very professional, courteous and went above and beyond to make our service experience the best. more
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Great job 2/18/2014

I had a very large bolt in my tire. It was repaired and I was on my way in no time. more
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customer first 2/11/2014

Always making sure customer concern's are addressed. more
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The people 2/11/2014

Excellent more
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Love It 2/8/2014

Amazing dealership. Free rental car if the service will take more than a certain amount of time. Free coffee, YAY! Awesome people, free car wash, and generally, efficient and nice service. more
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Quick Service with a Smile 2/7/2014

I have visited this dealer about five times since purchasing my Genesis. Service is always exceptional. I have times every encounter and they always complete the paperwork up front and after service in 3-5 minutes. Work has always been doing correctly and their waiting room is very comfortable. Highly recommend this dealer. more
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1st scheduled oil change 2/4/2014

it took over 1- 1/2 hours for this simple job more
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