I'm reluctant to even give them two stars. Only reason they are getting that is because the sales people are super friendly and rather knowledgeable. Their service is horrid. I gave them my list of what I could afford to do and what needed to be done, and of course with any other problems noticed to notify me accordingly. They never notified me of anything. They returned the boat to me with the spark plugs not seated at all. I spun them out by hand. They never finished de-carbonizing the motor because they could not run it with the spark plugs not seated ($80 not completed). Considering my boat had the original water pump kit from the factory (7 years old) I told them to replace it and flush the motor because it was not circulating water properly ($215 partially completed). They did not flush it because the motor was never run to check if the problem was solved. I brought the boat back to them telling them about the problem. They said if it was something they did, they would take care of it. Otherwise it was going to be an additional $200.
I could've easily just ran the motor and blew it up, instead I told them about the problem not asking for anything at all. Then noticing another problem once I ran the motor, and bringing it back, it's like nothing mattered. I spent over $400 dollars replacing my trailer lights and services rendered there. Which I'm not even sure that my lower unit oil was even replaced.
My processes from now on will and always will be buying parts from them, but never paying for any service to be done again.
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