I had surgery in 2008. My family was quoted a price by the doctor that covered all cost involved. We paid the bill in full.\r
Today, I received a bill for $10.00. I was stunned. I no longer need a GYN. \r
I called their office, and as usual had to leave a message and wait speveral days until their rude office returned my call at 7pm at night. The woman who called me explained that they were closing out all overdue ballances for this year even if they were for a penny. \r
I have never received a bill for this rx call in. The only reason it was called in was because the doctor promised me a rx of it in the hospital, and released me before I had it. It was estrogen. I was having major hot flashes.\r
I had to chase the doctor down a week before I ever got my estrogen.\r
$10.00 charge right now, but this is wrong. I called the same number back and got an answering service who whould not take a message only if it was a doctor emergency. If they call me after hours, I should be able to call them. The answering service would not identify who they were, but I know, You always take a message.\r
I have waited days for a call back for an apt or any other question, I want doctors to get their bills straight by using simple business practices. In my opinion, this is unfair, unethical, and downright cheap to be pulling this over my head after all this time. \r
I guess the throne of purple has fallen. I just referred a friend over there, and now, I an going to tell her to keep looking. \r
Disappointed patient. Very Disappointed. Your office staff is beyond rude, and I want my account straightened out immediately. JLV1906
more