Blackburn Plumbing LLC

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4912 SE 3rd Ave
Durant, OK 74701

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(580) 775-1779
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Blackburn Plumbing LLC - Durant, OK
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Best

I called this company on a Sunday night at 7:30, Joey answered and said he would have a tech at my place in 30 minutes, he showed up in 15min! Thank you Blackburn!!! My house woul...

Worst

Someone from Blackburn pluming showed up to my mother's house and gave her an estimate for work that needed to be done. She agreed and the worker came back and did the work. The w...

Blackburn Plumbing? More like BlackMAIL Plumbing.. 5/24/2017

Someone from Blackburn pluming showed up to my mother's house and gave her an estimate for work that needed to be done. She agreed and the worker came back and did the work. The worker told her the price and my mother paid all of it.. Then a few days later the secretary for Blackburn plumbing called my mother and told her she owed an additional $100. My mom informed her that she had paid all of the bill presented to her. The secretary told my mother that after going over the work that was done, they had decided that "they should have charged more". As crazy as this sounds, it's the truth. My mother told the secretary that was ludicrous and terrible business practices. The secretary threatened to take my mother to court, file liens, etc. And then proceeded to call and harass my mother for an entire week, and even sending additional bills and threats. My mother was very upset. I called Blackburn Plumbing and told the secretary who I was, and requested the owner call me back. The owner did call me back, but he started playing tough guy with me, and was defending his bullying, dishonest, and horrible business tactics. I told him that this was wrong, and he started raising his voice at me. He told me to meet him in his office the next morning in a threatening manner. I told him that I had said all I had to say, and the additional fake bill they were trying to blackmail my mother for, would NOT be paid, and that if he felt like "talking" to me in person, he didn't have to wait until "tomorrow", he could come to my home and talk to me right then, then I gave him MY home address and told him I was at home. He hung up on me. A few minutes later he called to apologize for hanging up on me, citing "losing his temper". Then he proceeded to criticize my mother even more, even calling her a liar. At that point, I repeated my position on the matter and instructed him to NEVER contact my mother, nor I in ANY way, and told him that I will contact law enforcement, and hire a lawyer to sue for blackmail for his phony bill. more

Call someone else 9/26/2012

Okay, so I usually do not do stuff like this (but I admit I am kinda upset right now). Just in case any of you ever look for a plumber........ DO NOT......... I repeat DO NOT call Blackburn Plumbing in Durant, OK! They do have a very nice Office Manager but as far as everything else goes they did not provide me with very good service. Never called me to inform me of what was going on; I always had to call them. Was told they gave me bids but they never did. And then was assured that they would contact me about a billing amount before they charged my credit card........ and guess what?........ No call & my credit card has been billed! Now, I do not expect service for free but a courtesy call to let me know what was going down would have been nice. Oh well, we live & we learn, but hopefully all of you will learn from my mistake! more

Mrs.Franklin 4/24/2011

I called this company on a Sunday night at 7:30, Joey answered and said he would have a tech at my place in 30 minutes, he showed up in 15min! Thank you Blackburn!!! My house would have been completely flooded if not for these guys!!! more
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