Black, Michael, Md - West Coast Radiology Ctr

I had a 3PM appointment for a lumbard x-ray. I got there 15 minutes early as they advised. They took me in at 4:40PM that means I waited 1hr and 55 minutes. Then once in I waited another 30 minutes. What an unpleasant experience! more

I brought my 13 month old son to this office to get a mri. Boy was that a mistake. The office is clean and really nice and the nurses and doctors are nice but not medical savy at all. The dr. was trying to give my son an iv but would guess where a vein is and would put the needle in his hand and would wiggle it around in his hand trying to find a vein without having a visual. They poked my son seven times and still couldn't get in right. They tried in his arm twice. his had twice, his foot and leg. Tell me was this necessary, NO. Any good doctor could have gotten it. Finally after letting my baby cry for 30 min. I picked him up and they tried to again while I was holding him so with him kicking and screaming again they continue trying to poke him again. After driving for 45 min. and my child in pain and now bruised nothing has been done. I think that this office is medically incompetant and have no clue what they are doing. I would not recommend this office to anyone. Cons: Medically Incompetant more

I just had the WORST successful ultrasound experience at this place.. I'm 10wks pregnant & away from home. This is a high-risk pregnancy for me for many reasons and I've had numerous losses. Because of this my OB wants me to have weekly u/s to make sure the baby is OK When I'm home I can have my u/s right in the office, but out here I have to go to a radiology center. I went to West Coast radiology last week in Irvine and besides from some front desk confusion it was overall a positive experience. Today in SA it was horrid.\r \r First of all the tech wouldn't even let me see the screen. This is my 4th pregnancy. I have NEVER not been allowed to see the screen. Even when at 41 weeks and in labor a heartbeat couldn't be found I was allowed to see the screen. At 12 weeks during a miscarriage I was allowed to see the screen. But today when I'm coming in for among other things reassurance I'm not allowed?!?!?! Unbelievable. When I asked why I wasn't allowed to see the teach replied ""that's how I do it"".\r \r Since I'm away from home my husband can't accompany me. Given my history I hate u/s and asked a friend to meet me. Even after I explained to her about my 4 previous losses & how I find that I need some support from my friend she tried to not let her up. Eventually however she came into the room. Unfortunatley at that point we were in transvaginal mode and I was totally exposed. Even after asking repeatedly for a sheet (which was provided w/o asking the week before in Irvine) she left me there feeling violated. When I insisted on a sheet I had a hand towel thrown on me.\r \r At the end I was briefly and condescendingly shown that my baby has a heartbeat .I was then given a box of kleenex and told to get dressed. No privacy. I tried to cover myself as best as I could w/my too small robe & hand towel, and wait for her to leave but she never did. I am returning to this place to lodge a formal complaint. In the meantime if you need a diagnostic u/s I suggest you look elsewhere. Pros: they call you in fast Cons: no bedside manner, rude, cruel, inhuman, total lack of compassion more