Bill Luke Chrysler Jeep Dodge RAM

Good Service!: Body Shop was great... its almost like my car was never in an accident. My advisor was very helpful, and manager helped us through a difficult process!! A+++ more

I took my Jeep Grand Cherokee to Bill Luke, before reading reviews and became a little nervous about leaving it once I read the reviews. I had a Saturday appointment to have them change my oil and find out ""why"" my 4x4 light was coming on and staying on. Well they checked the oil, but then called me to tell me that the technician who was to check the light went home and I would have to bring it back the following week. Needless to say, I was a little irritated about having to bring it back when they set an appointment with me. Well, I did return the following Monday and all went smoothly. My service person was extremely helpful. She continually called me throughout the day to let me know where they were on the repairs with my car and the status of my warranty coverage and even received approval and payment quickly from my warranty company. And it was all completed on Monday. They even washed my car! Although it started out a little bumpy, my overall exprience with Bill Luke was a good one and I would go back. As with any new relationship, sometimes you've got to work out the kinks... more

I have bought 3 vehicles from Bill Luke and get all my service work done here, and I have never had a bad experience. The staff has always been courteous and honest. One time after an oil change i developed an oil leak on my Jeep. I brought it back to them, they admitted a problem with the filter and replaced it for no charge and no hassle - they even washed my car! I have been to other quick lubes and have had problems and they basically just tell you to shove it. Its cheap too, my last oil change bill was like $20 total! I'm surprised at some of the other reviews, i am always treated professionally at Bill Luke and will continue to bring my vehicles there (have been since 2002) - even through there are other dealers closer... btw, they restaurant onsite is fantastic - great idea! more

Bought myself a new Wrangler there... Treated great by my sales guy Glenn, and finance was mostly painless! seriously, i had some bad experiences around town, but none @ Bill Luke. I would definately buy from again. more

Brought my Nitro in for service.. had weird vibration. boys' up north couldnt figured it out. Cheryl S in service, had it for a day and it was good as new!! Highly recommend this place. Good food on-site too more

I found a vehicle of Bill Luke's on Autotrader and saw that they would pay for my flight to Phx and pick me up! I had everything coordinated with one of there internet employees which made it the easiest deal ever!!! more

I have only had positive experiences at Bill Luke. I bought my Jeep Liberty there and also have it serviced there. All of the people at Bill Luke are friendly and professional - they go above and beyond to offer excellent customer service. The dealership is very clean and they even have a cafe on site! There is a reason Bill Luke has been in business for so long and is a staple in the Valley - I will never go anywhere else to purchase my vehicles more

These guys in the internet sales dept have no idea how to gain new customers. I had a deal locked in with Richard in internet sales..we had agreed I would be in today to sign all the paperwork and put down my down payment. He let Rick (the internet sales manager) know I was coming in to seal the deal. I call Rick before leaving work early today..and he tells me he sold the vehicle at 10:30 this morning. He knew I was coming in to buy the truck! They only care about 1st come 1st serve and have no regard for the POTENTIAL customer...very poor people there...would not recommend buying from them! more

I found a vehicle of Bill Luke's on Autotrader and saw that they would pay for my flight to Phx and pick me up! I had everything coordinated with one of there internet employees which made it the easiest deal ever!!! more

I had a problem with my Jeep that NO ONE ELSE in town could figure out. Finally i took it to Bill Luke and 3 hours after dropping it off they had figured out my issue and told me it would only be $80 to fix it. They even washed my car for me! more

Adrian the owner and chef at Luke's Diner is awesome. I'm a vegetarian and didn't see anything listed on the menu. I asked if they had anything vegetarian and Adrian said they have vegi burgers. I ordered one with peppers, onions and mushrooms and it s the best vegi burger I've ever had. I will frequent here every time I'm in the area outside of having my car serviced. I would highly recommend you stop in! more

Recomended by Geico after hail storm, problems from the start - schedueling, three times it took, then went to pick-up, front end had a visible 4 inch crack in it (entire car had been video taped) prior to taking in for repair with this damage clearly not there, dull foggy area on new freshly painted hood, body shop assistant thought he could shine it up with his shirt sleeve- with no luck. then began a war of ""witts"" with Rick of the body shop- his weapons were all empty as were his explaination of what happened- claimed no responsibility, left the vehical there, was called 3 days later by Rick who reminded me my car was there, I owed 1000 deductable plus the check Geico issued me, then we were somehow disconnected.... pure hastle, and as of today 1 10 2011. will update later. please people, beware! more

I have only had positive experiences at Bill Luke. I bought my Jeep Liberty there and also have it serviced there. All of the people at Bill Luke are friendly and professional - they go above and beyond to offer excellent customer service. The dealership is very clean and they even have a cafe on site! There is a reason Bill Luke has been in business for so long and is a staple in the Valley - I will never go anywhere else to purchase my vehicles more

Brought my Nitro in for service.. had weird vibration. boys' up north couldnt figured it out. Cheryl S in service, had it for a day and it was good as new!! Highly recommend this place.? Good food on-site too more

had a problem with my Dodge Nitro that the boys' up north couldnt figure out.. after wasting about a week i brought it down to where my bro bought his car.. Had it in the shop one day and they fixed it.. my rep was real helpful - she even returned my calls. would def take it back here again. Pros: thorough, found the acutal problem Cons: should have went there sooner more

Bought myself a new Wrangler there... Treated great by my sales guy Glenn, and finance was mostly painless! seriously, i had some bad experiences around town, but none @ Bill Luke. I would definately buy from again. more

They didn't make it an unpleasant experience buying a new car. I thought my salesman was honest and didn't play the typical games like most dealers do. The service after the sale is wonderful as well. Will buy from them again in the future. Pros: Very professional more

I have bought 3 vehicles from Bill Luke and get all my service work done here, and I have never had a bad experience. The staff has always been courteous and honest. One time after an oil change i developed an oil leak on my Jeep. I brought it back to them, they admitted a problem with the filter and replaced it for no charge and no hassle - they even washed my car! I have been to other quick lubes and have had problems and they basically just tell you to shove it. Its cheap too, my last oil change bill was like $20 total! I'm surprised at some of the other reviews, i am always treated professionally at Bill Luke and will continue to bring my vehicles there (have been since 2002) - even through there are other dealers closer... btw, they restaurant onsite is fantastic - great idea! more

I have bought 3 vehicles from Bill Luke and get all my service work done here, and I have never had a bad experience. The staff has always been courteous and honest. One time after an oil change i developed an oil leak on my Jeep. I brought it back to them, they admitted a problem with the filter and replaced it for no charge and no hassle - they even washed my car! I have been to other quick lubes and have had problems and they basically just tell you to shove it. Its cheap too, my last oil change bill was like $20 total! Im surpised at some of the other reviews, i am always treated professionally at Bill Luke and will continue to bring my vehicles there (have been since 2002) - even through there are other dealers closer... btw, they restaurant onsite is fantastic - great idea! Pros: Familiar Faces, Knowledgeable Staff, Nice Clean Facilites Cons: Long Drive For Me more

BILL LUKE DODGE ISNT WORTH EVEN 1 STAR. MY MOTHER AND I WENT IN THIS MORNING. AND I WAS FAR FROM IMPRESSED WITH THE RUDE AND HORRIBLE STAFF THAT WORKS AT THIS FACILITY. WHEN WE ARRIVED WE WERE BUMBARDED BY A PACK OF JACKALS I GUESS YOU WOULD CALL SALES MEN.WHEN WE WENT INSIDE WE WERE MET BY A VERY RUDE WOMAN AT THEIR RECEPTIONIST STATION. MY MOTHER AND I SAID GOOD MORNING TO THIS WOMAN, AND HER BEING THE WONDERFUL WOMAN SHE ISNT, SHE COULDNT EVEN SAY GOOD MORNING,BETTER YET EVEN SMILE. I WANTED TO MEET WITH A GENTLEMEN BY THE NAME OF CHRIS, I MET WITH HIM WHO PASTED ME OFF TO LARRY. HE WAS TOTALLY RUDE. I AM A FIRST TIME BUYER. I CAN UNDERSTAND THAT WITH ECONOMY THE WAY IT IS, IT IS MUCH HARDER TO FINANCE A FIRST TIME BUYER. SO I BROUGHT MY MOM (WHO BY THE WAY IS THE SOUTHWEST REGIONAL MANAGER FOR KIRBY, AND ALSO HAS A1 CREDIT, AND WILLING TO CO-SIGN) LARRY WENT TO RUN MY CREDIT. WHEN HE CAME BACK HE HAD A SOUR LOOK ON HIS FACE. BASICALLY STATED THIS ISNT THE PLACE TO GO AND HE FELT IT WOULD BE BETTER THAT I GO TO CACTUS JACK. I SHOULD OF WENT EVEN THOUGH CACTUS JACK SELLS CRAPPY CARS, I KNOW THAT THEIR STAFF HAS BEEN FULLY TRAINED IN QUALITY CUSTOMER SERVICE . BILL LUKE DODGE IS A WASTE OF TIME. IF YOU LIKE TO JUST GIVE YOUR MONEY AWAY THEN THIS THE PLACE TO BE. FYI: NEVER PRE-JUDGE YOU NEVER KNOW WHO IS SITTING IN FRONT OF YOU. YOU MAY HAVE A MULTI-MILLIONAIRE IN YOU SEAT AND DONT EVEN KNOW IT. IF I DIDN'T HAVE TO RATE THEM THEY WOULD OF RECIEVED NOTHING!! Pros: NOTHING Cons: RUDE, CUSTOMER SERVICE IS NOT A FACTOR AT THIS ESTABLISHMENT more