I had been in the tractor market for a while, did a ton of comparisons and a fair amount of homework. When I had finally narrowed down the brand, I contacted Big Reds. First, I sent Big Red's an email late on a Saturday afternoon with no expectations that I would hear from anyone until Monday. To my surprise, Tim Berkman, co-owner and sales manager, not only emailed me right back but continued to answer questions late into the evening. On Monday morning, I was promptly contacted by Kyle and we began working out a deal. By COB on Monday, the deal was done and I assure you I didn't just get a good deal, I got a fantastic deal. On a complete tractor package, down to a trailer, Big Red's price was outstanding and couldn't be touched by anyone else in the State. I drove over Tuesday, spent about 30 minutes signing the papers, and my tractor and implements were loaded, strapped, and ready to roll. Couldn't have been happier. Last but not least, the manuals that came with the tractor, like all manuals, were pretty useless. I reached out to Tim about a better service manual and on top of everything else, he comp'd me a $120 service manual! I have seen the negative reviews about Big Red's, and I'm a firm believer that some folks just can't ever be satisfied or just expect way to much. I do a lot of business, and Big Red's will continue to get mine.
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