Please Advise, if you are ever trying to get a loved one a bouquet of flowers, NEVER EVER order from Betty s Flowers in Corbin. Those people have been so unprofessional and rude that I am very surprised their business is even open!!! I ordered my wife Sunflowers and White Roses per her request for our anniversary and had them delivered to her job. I call her to find out that the flowers truly were a surprise, as there is not a single sunflower or white rose in the bouquet but it s a mixture of wild flowers and such... stuff you could honestly get at Walmart for like $10! I figure maybe thy sent her someone elses, but it has her name and note on the card. So I call Betty s Flowers and the lady there that day said that the one who took down the order simply wrote fresh arrangement so that s what she made and said that our money s worth was in it. I asked her if she could deliver the right bouquet to my wife (who wasn t happy), but she said they sold all their white roses the day before. So I ask for a refund and she says I d have to speak to the owner who wasn t there and so she took down my name and number. The owner never called.\r
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I called the next day and talked to the original florist I ordered from who admitted her mistake and said she could send out sunflowers and lilies but that they were still out of white roses. I told her my wife specifically wanted sunflowers and white roses and that I d just take a refund and find someone else who has them. The owner still wasn t there so this time I left him two numbers to contact me.\r
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So I call again today and the owner finally answers. I summarize the issue, tell him I can bring this bouquet up there and get a refund. He was extremely rude from the get go. He said I had offers to get a replacement sent out the last two days but I didn t take them and that by now, the flowers probably weren t worth the return (and he s right on their worth as they are already wilting in only two days time!). He refused to give me a refund or replace them with what was ordered. He then said he didn t have to hear this and hung up on me! How can someone operate a business like that??? \r
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These people should stick to funerals because the people involved are already generally sad and disappointed. Seriously, never order from them. It s ridiculous... \r
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