I stayed at the Best Western in Saugatuck this pas weekend, due to severe weather conditions and very, very horrible driving conditions on the highway. The person who took my reservation, Peter, was very courteous and very helpful, and I really appreciated his help and his service. he was very considerate of my needs and suggested places in Saugatuck that I might enjoy during my stay. Additionally, I should like to mention that my room was very clean, comfortable, and quite pleasing, in very soft, neutral colours and patters. The mattress was very firm & easy to sleep on, and i really liked the fact that there were lots of pillows, both firm & soft, for me to use. The shower worked very well, and I was quite cozy and comfortable there. All in all, I really must commend you for maintaining such great hotel at this location; Keep up the good work!
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