Best Buy

When you go into Best Buy (especially at Central Expressway and Parker) the mood is often one of "butterfly". It feels good to shop their, or just check out consumer electronics there after a long day at work. Best Buy is one of my favorite places and I have written a review about it before. So why is Best Buy being reviewed again you ask? Well it's because of their Personal Shopping program (The official title is Personal Shopping Assistant). The slogan of this service is "free, fast, focused on you", a phrase that defines the service. With the service you pretty much email (or perhaps call) your personal shopper and give them a list of the electronics you would like to shop for. Your Best Buy personal shopper then uses their expertise to select the electronics that meets your needs, then has the items waiting for you. So basically they do all the stressing of walking isle to isle trying to find where stuff is (get he picture?) Now here's a good scenario. Assuming you work in downtown Dallas and you contact them [Best Buy] from work, on your way home (northbound on Central Expressway) you can then just drop into Best Buy, pick up your items, and then head on home so you can go watch your favorite TV show, or take care of your family. Puts a totally new meaning to "smart shopping" huh? I feel totally pumped up about this service. [voice of surfer dude] Cool dude, dodally. more

Best Buy is located at 2800 N. Central Expressway and is just about a five minute walk away from the DART Bus/Train station (Parker Road Station) . The strong advantage that Best Buy has over his competition is the cheerful ambience of the place making it the most ideal place to shop for electronics/appliances during rush hour. Their product availability is their disadvantage as it seems to be moderate as they are a medium sized store. Everything seems alive at that store. They also have a dedicated home theater department (Magnolia). They have one of the stronger technical support department made possible by "Geeks On Call" because they come to your house/business as well as allow for drop-off. They have the standard customer feedback system where the customer logs on to the website and fills out a survey. The pricing at Best Buy is competitive. It is my impression that Best Buy trys to be more of a customer-focused type of tech store (which is good). Their bright ambience sure goes a long way in working towards that goal. more