Best Buy

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7612 Rivers Ave
N. Charleston, SC 29406

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(843) 553-9299
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Worst

I have gone to Best Buy several times. When I needed a refrigerator ("you need it today?" me: "well, yes, with seven kids I do") it was going to be a wait for it to be delivered...

Not fun and annoying shopping 8/18/2012

I don't want to gripe, yet bad experience one after another cannot be ignored. My most notable involves a laptop purchase and return. This Best Buy experience happened during the tax-free weekend for school supplies that includes related electronics.\r \r I went shopping for a Macbook Air at the local Apple Store which is located in Downtown Charleston. Unfortunately, I could not locate the Apple Store since it is found in a heavily traffic congested part of King Street. Actually, I drove circling the block that I thought Apple was located quite a few times, and since I never actually been there in-person finally gave up.\r \r My last resort was Best Buy. For this special tax-free weekend, Best Buy had a special station for customers wanting to purchase computers and laptops. I promptly was stopped from making my way to the Apple section, and the Best Buy employee told me to take a number to wait in-line. The employee explained that this was the most efficient way to shop for a laptop sinc more

Poor service and return policy 11/9/2008

be very careful when you make a purchase from best buy that if you need to return a product that you do so within 30 days. I was sold $79 speaker brackets that were not needed since the speakers they sold me came with brackets. I tried to return the brackets after 30 days was up and they refused to take them no matter how much I asked. They were inflexible and didn't care that their sales person sold me something that I didn't need in the first place. On top of this, I went to purchase a DVD player after them not taking my return and the sales clerk was such a smart ellick that I walked away from the sale. Brandon Kelley the manager of this store needs to get that place together if economic times are as tough as they say. If you are getting to get bad service, might as well shop online and get it for cheaper. Pros: you can see products on the shelf Cons: bad service more

Not a great place if you need it fast. 5/13/2005

I have gone to Best Buy several times. When I needed a refrigerator ("you need it today?" me: "well, yes, with seven kids I do") it was going to be a wait for it to be delivered from Atlanta. In fact, every time we've gone there for something it seems they don't have it in stock. And their customer service is sorely lacking. more

Best Buy Appliance & Electronic Store 5/5/2005

Best Buy is an average store. Their prices are normal for the products they sell. Service in the store isn't great. Sometimes you have to stand around a long time before you can talk to a salesperson. The extended warranty techinal service you pay extra for is terrible. They really can't answer your questions and their accents are very hard to understand. When they send your computer out for service, you have a long wait to get it back. more
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Owner Message
  • With Best Buy in North Charleston you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial
  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 8/23/2008 Provided by Citysearch
Additional information
  • Hours: Sun 11am-7pm, Mon-Thu 10am-9pm, Fri-Sat 10am-10pm
  • Payments: Discover, Visa, Master Card, American Express
  • Neighborhoods: North Charleston outside Mark Clark
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