Best Buy

Both representatives DJ and Mike were very helpful and honest. Buying an electronic device is almost like buying a car these days. We needed specific information and given it without any pushing or coercing. They don't make any commission on any of the products so that was a plus for us. The deal packages that we purchased were awesome. And though they didn't have an item in stock at the store, they called another one nearby for us and printed out directions for us being that we are from out of town. We left very pleased. Pros: friendly, helpful service, great deals Cons: far from home more

I bought a Dell laptop at Best Buy. I assumed that, with my Dell computer, I would be eligible for Dell service, which I have liked in the past. Within a day or two my new computer's wireless wasn't working right and I phoned Dell with my problem. It was then and only then that I learned that Dell doesn't support computers bought through Best Buy! A Google search turned up countless warnings - do not buy Dell through Best Buy, etc. I had all my paperwork, and nowhere did it indicate this fact. The only service available is a for-pay Best Buy service contract. I returned my laptop and - to add insult to injury - was charged a $170 ""restocking fee."" The store manager was unable to waive the fee, and unable to explain to me how Best Buy could expect that by NOT publishing this policy or even verbally notifying customers of this. they would ever be considered a top store. I will never buy anything at Best Buy again. I feel that they owe me my $ 170. Terrible, no-service place with at least one deceptive practice. Pros: The stores are in convenient locations. Cons: They sell Dell computers that are not eligible for Dell service, and they won't tell you this when you buy one! more

I like this store for the fact it has alot to choose from and pretty good prices. The staff is not overly helpful but I dont really care about that since I know the store pretty well.There is lots of parking so no worries! You should also check out there website they have some pretty sweet deals! WWW.BESTBUY.COM more

I'm very satisfied with the way best buy is run. The employeers are always nice and greet you at the door. they always have things in stock I deifnlty recommend this store for electronics. more

Extremely hard to get any help at this store. We have had horrible service with all the department in the store. I guess they want to see your money on the counter before they will assist you. I decided to just go to another store and spend my money, where I could get some help. more

I love this place! This has got to be one of the places that I frequent the most. They have a friendly staff and I usually don't have to wait to get answers. The prices are competitive and the quality of the products is unsurpassed! Go here for your next tv, radio, computer, or any other gadget that you are looking for. They also usually have manufacturers rebates with their computer products. Pros: Great prices, Great ambience, Great staff Cons: Not close to home more