Best Buy

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3209 E Central Texas Expy
Killeen, TX 76543

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(254) 680-4040
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Reviews
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Best

i just had some work done at their geek squad and it was great! There was a really tall guy that just on point . He knew what my problem was , gave me a price and had it done earl...

Worst

Their prices are definately not "Best Buy". Maybe that is because we have th PX here on Fort Hood, but they are always more expensive than Walmart. We found a used Video store t...

Mark 6/28/2011

Their prices are definately not "Best Buy". Maybe that is because we have th PX here on Fort Hood, but they are always more expensive than Walmart. We found a used Video store that we like, so Best Buy is now Best by by. more
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computer repair 6/22/2010

i just had some work done at their geek squad and it was great! There was a really tall guy that just on point . He knew what my problem was , gave me a price and had it done early. I would recomend them to anyone.....look for the tall guy. more
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poor follow up 6/11/2008

I purchased a washer and dryer from this company in Feburary and 3 days afterwards they were not working properly. I called the store and management told me that they would be replacing it. Well it is now June and they still have not replaced it nor did anyone come out to look at to even see if they could be repaired until now. I purchased also the pedestals for these washer and dryers and they were supposed to call me and come out today to attach them to the washer and dryer and no one called and no one showed up. When I called the store the lady told me that some one would call me back in 15 mins and I am still waiting for someone to call me an hour later. This company only cares about people spending money and does not care about their customers nor do they care to at least do what they say. more
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CUSTOMER SERVICE...OR RANTINGS OF A CRAZY LADY?!? 12/29/2006

MY SON AND I WENT INTO BEST BUY RIGHT BEFORE 10PM ON 28 DECEMBER 2006, SO HE COULD GRAB A SET OF WALKIE TALKIES. HE WAS EXCITED TO SPEND SOME CHRISTMAS MONEY HE GOT IN THE MAIL. ON THE WAY TO THE REGISTER, I GRABBED A GAMEBOY DS GAME FOR MYSELF AND PROCEEDED TO PAY FOR MY ITEM SEPARATE FROM MY SON'S. WHEN MY SON PUT HIS ITEM ON THE COUNTER, HE WAS TOLD IT WOULD BE $15 MORE THAN WAS MARKED. I ASKED THE CASHIER AND SHE FOLLOWED US TO THE AREA AND PULLED THE PRICE TAG FROM THE HANGING SHELF. SHE ALSO NOTED THAT IT AND MANY OTHERS HAD BEEN PRICED WRONG. UPON CALLING THE "M.O.D." TO RESOLVE THE PROBLEM, HE TOLD ME THERE WAS NOTHING HE COULD DO...AND ASKED IF I STILL WANTED THE PRODUCT. AS FAR AS I'M CONCERNED, THAT WAS THE POOREST EXCUSE FOR CUSTOMER SERVICE THAT I'VE EVER EXPERIENCED. I'M VERY UPSET THAT HE DIDN'T EVEN TRY TO APOLOGIZE FOR THE INCONVENIENCE. NEEDLESS TO SAY, I DECLINED. NOT BECAUSE I DIDN'T HAVE THE MONEY AND NOT BECAUSE I THOUGHT THAT PRICE WASN'T FAIR FOR THE PRODUCT. I more
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Good Customer Service, Nice Layout 7/12/2005

This is a good electronics store. They have many products to chose from and even install auto electronics if you prefer. They have good prices and also the Reward Zone card so you can earn gift certificates when you buy products. You can order online as well and pick up in the store! The employees we have dealt with have been super friendly and always willing to help and answer any questions! more
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BestBuy....Worst Buy :( 4/23/2005

Well, the old words of wisdom I heard one say about this place has certainly stood the test of time. They have great prices on sale items...that is if they have them in stock, but don't look for the "back-up" or the educated customer service. They also want extra money to cover all their products and the service is lacking at best. If you are an educated consumer, then go get what you need and get out. If you are looking for help or someone that stands behind their word, look elsewhere. They have attitude problems that could definitely be dealt with and improve the atmosphere as well. PROS: cheap CONS: bad service and help more
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Owner Message

  • With Best Buy in Killeen you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 7/15/2008 Provided by Citysearch
Additional information
  • Hours: MON-SAT 10:00 am-9:00 pm SUN 11:00 am-7:00 pm
  • Payments: Master Card, American Express, Discover, Visa
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