Best Buy

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200 Westgate Dr, Westgate Mall
Brockton, MA 02301

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(877) 211-9810
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Best

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Worst

I purchased a $1500 laptop and a $600 digital camera from Best Buy. Neither of them work properly. I've had them for about 7 months and the laptop has been in for repairs 3 times ...

Poor customer service 8/17/2005

I purchased a TV there last October. I had problems with it intermittently from the start. I brought it back to have it exchanged and they said I was a few days past their exchange date. If I did not have a service plan, I had to deal with the manufacturer. I had to send the unit to the manufacturer, and have been without it for a month now, and am told it will be more weeks till I see it again. I asked for an exchange now since the delay is their fault. They refused. This is terrible customer service. more
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Stuck with electronics that don't work and difficult associates 5/27/2005

I purchased a $1500 laptop and a $600 digital camera from Best Buy. Neither of them work properly. I've had them for about 7 months and the laptop has been in for repairs 3 times and the camera once. Every time I go there I have to wait for at LEAST 45 minutes before someone can assist me. Then I have to wait TWO WEEKS while the product is sent away for repairs. At this point I'm wanting new merchandise, but because the repairs are not for the exact same problem, no one will help me. But I bet you that if it was one of the store associates, they wouldn't stand for this... more
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Owner Message

  • With Best Buy in Brockton you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 8/5/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Thu. 10am - 9pm;Fri. - Sat. 10am - 10pm;Sun. 11am - 7pm
  • Payments: Visa, American Express, Master Card, Discover
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