Bertera Subaru INC

I just wanted to take a quick moment to thank you for all that you did to help me find my new car. After a few months of looking at other dealerships and not finding the right car I must admit that I became somewhat frustrated. It was very refreshing to work with you and feel like I wasn't being pressured into buying a car I didn't want or didn't need. You made the entire process enjoyable for me with your kindness and patience. It is without hesitation that I will recommend you as a sales associate to anyone that I know is looking to buy a new car. Thank you again! more

This is to appreciate you for all the hard and dedicated work you put out to help us get the car that we need. You have gone out of your way each time we needed to purchase a car and van. I believe you have sold us as many as four to date! So, please take this letter to your manager and tell him you are and ACE salesperson, and you deserve a BIG raise, and an assistant, and your own office with windows overlooking something nice! Thanks for working so hard to help our organization in its time of need! more

Thank you for letting me test drive the Jeep Compass yesterday. I did enjoy the ride of both vehicles though I have to admit I liked the ride of the 4x4 a little better than the 4x2. My husband and I definitely liked the Compass, so did the kids and my friend Debbie who came along for the test-drives. With all the research I've been doing on different cars, the Compass is at the top of the list for what I'm looking for in a car. However, my husband and I talked many hours about if we should buy a car now. That is the biggest decision we are making right now. We have a big family trip in the summer and very little saved for it. Yet we are going to need to replace my minivan within the next year or so. After we weighed all our options our decision is that we are going to wait until fall. Starting with car payments will make it impossible to save for that trip, plus I work in the school system and don't have a paycheck coming during the summer. So, think about us in the fall. I certainly won't forget about your fantastic service. You don't know how much I appreciated getting a nice smile and two gentlemen who treated me like a human instead of that, in your face, pushy sales man attitude I've received at other car dealerships. Your salesmanship is what will keep people coming back to Bertera Chrysler. Congratulations to Bertera for hiring quality sales people. You may not have an immediate sale, but you will be my choice in car dealerships for the fall and in the future. I will be sure to recommend anyone to the two of you and Bertera Chrysler. more

My husband and I just bought a used Durango from your dealership. We wanted to send a special thank you to your staff for all the help they gave us. Your salesman, Kris, did a fantastic job. He never stopped running for us the whole time we were there! He really made us feel he was dedicated to our cause and that is much appreciated. I also wanted to shoot a thanks to your finance department who stayed very late to try to get us the best rate possible. We are extremely happy with the vehicle we chose. more

We wanted to take a minute to let you know what a great salesman you have. We just purchased a 2005 Jeep from you and had Josh as our salesman. We had been in phone contact with multiple dealerships and Josh was the one who got us to come in and buy our Jeep. He was attentive, polite, friendly, and very motivated. Our future purchases will be with your dealership thanks to Josh! more

Anna and I were very much impressed with the courtesy of all employees at Bertera when we arrived to inquire about a car. We appreciate your time, patience and understanding. Eric and his trainee were very efficient and personable. Their knowledge of the vehicle and of the sales process was extensive. They made sure we were comfortable at all times. Contacts by phone were very polite, making our transition as easy as possible. Your delivery of the car was a surprise which was very much appreciated!! Such services are truly unique. We were impressed when Mr. Donohue came by to say hello and then later to thank us for coming to Bertera. It's very easy to understand why you have such a booming business!! Thanks again for everything!! Your employees are super blessed with personality!!! more

I wanted to provide you with positive feedback regarding our recent purchase of a 2007 Town and Country van. Erick was very helpful and knowledgeable. He provided courteous service and helped my husband Charlie and I to make an excellent decision to purchase our second vehicle from Bertera. It is not very often that you encounter such a friendly, sincere gentleman. This type of service is what sets Bertera apart from Balise. more

Thank you very very much for all your help in my purchase of the new AWESOME jeep!!! I can't believe I was able to get a NEW Rubicon!!! The process was fun... maybe so much fun that we can do this again in a few years! I greatly enjoyed working with you and I wish you success. Thank you!!! more

I wanted to thank you for you help in purchasing my new Town & Country. I really appreciate the deal you gave me and am loving my mini van. My daughters especially love the "magic doors" when getting into their car seats. more

We wanted to take a minute to let you know what a great salesman you have. We just purchased a 2005 Jeep from you and had Josh as our salesman. We had been in phone contact with multiple dealerships and Josh was the one who got us to come in and buy our Jeep. He was attentive, polite, friendly and very motivated. Our future purchases will be with your dealership thanks to Josh. more

My congratulations and thanks to you and your entire dealership team for earning the distinction of being the #1 Retail Volume Chrysler Brand Dealer in the State of Massachusetts for 2006 with 474 new vehicle sales. Your team not only persevered through challenging market conditions but succeeded. the outstanding sales performance at Bertera Chrysler Jeep set the pace for others to follow. In a year such as this, your leadership provided the proof that together, we can and will grow our mutual business through outstanding product offerings and continued customer satisfaction with your Sales team and successful processes you have in place. Again, my personal thanks to you and your entire team for all of your hard work this past year, and I look forward to seeing you at the top again in 2007! more

I just wanted to thank Tom for all his help in getting us into the 4runner. It was a pleasure dealing with him. Also, he came in on his day off to close the deal... unbelievable. Again, thank you Tom, and I would definitely buy another car from Bertera because you are what made this purchase happen. Thank you! more

A year ago my husband and I purchased a Dodge Grand Caravan from your salesman Igor. We would just like you to know what a positive experience we had because of Igor. We had a limited budget and Igor spent 3-4 days searching for the van we needed for our family. He was never pushy, but sincere, knowledgeable and determined to keep us. Even six months after our purchase, Igor called to make sure we were happy with our Caravan. Igor deserves some special recognition for being a wonderful salesman. Thank you! -Normand more

We just wanted to let you know how much we appreciate all your help with putting us in a vehicle that best suits our family. A special thanks to you Monty for dealing with shopping in the cold with a great personality as we all know. We don't feel as if we were pushed into anything for once. We were helped out by a salesman pushing what he thinks or wants on us. Monty, you were there for us and we want to thank you for that. Thank you to Jimmy for all your help, for putting us in a car we love at a great price and also hooking us up with Monty. more

I just wanted to take a quick moment to thank you for all that you did to help me find my new car. After a few months of looking at other dealerships and not finding the right car I must admit that I became somewhat frustrated. It was very refreshing to work with you and feel like I wasn't being pressured into buying a car I didn't want or didn't need. You made the entire process enjoyable for me with your kindness and patience. It is without hesitation that I will recommend you as a sales associate to anyone that I know that is looking to buy a new car. Thank you again! more

My husband and I just bought a used Durango from your dealership. We wanted to send a special thank you to your staff for all the help they gave us. Your salesman, Kris, did a fantastic job. He never stopped running for us the whole time we were there! He really made us feel he was dedicated to our cause, and that is much appreciated. I also wanted to shoot a thanks to your finance department who stayed very late to try to get us the best rate possible. We are extremely happy with the vehicle we chose. more

Dear Igor, Thank you so much for helping me find my car a couple weeks ago!!! After having a horrible experience at another local dealership, we came to you exhausted and frustrated. You showed me many options that were in my budget and something I would like, and listened to all our requests so that we didn't waste time looking at things we a) didn't want, and b) couldn't afford. I ended up with the Maxima that I really wanted but didn't think I could have! Thank you so much for working to make all the payments affordable for me, you really went above and beyond and made us laugh a lot! We felt really comfortable with you and will refer you to all our friends. Thanks to Gabe for getting us the great deal, and Cynthia for staying late with all the paperwork! I look forward to seeing you again!! -Abby more

My congratulations and thanks to you and your entire dealership team for earning the distinction of being the #1 Retail Volume Chrysler Brand Dealer in the State of Massachusetts for 2006 with 474 new vehicle sales. Your team not only persevered through challenging market conditions but succeeded. The outstanding sales performance at Bertera Chrysler Jeep set the pace for others to follow. In a year such as this, your leadership provided the proof that together, we can and will grow our mutual business through outstanding product offerings and continued customer satisfaction with your Sales team and successful processes you have in place. Again, my personal thanks to you and your entire team for all your hard work this past year and I look forward to seeing you at the top again in 2007. more