Bert Smith BMW

If you need a part in a hurry, DO NOT BUY them from Bert Smith. Promised my parts for over 1-month ...always the same answer: ""You will have them on Tuesday"" Very poor customer service & follow through. more

I am from the great white north and worked 30+ years at the GM Proving Ground. I have never owned anything but cars from the company I worked for. I was a loyal consumer. I recently purchased a 2010 VW Jetta TDI from Bert Smiths organization. I had a great car buying experience in what can be a frustrating venture. I was treated like I was part of the Bert Smith family, given a fair price for my Chevrolet Malibu Maxx SS and great price on the new Jetta. I have purchased other vehicles (GM) from dealers in this area and never treated like I was at Bert Smith Eurocars! If I need to buy another car in the near future you can bet I will check out B.S.E. \r Oh by the way If you want to see a vehicle that will blow your mind and trust me I've seen and tested them all while working for GM. Check out the new VW Jetta TDI. 0 to 60 in about 8 secs. and 38 MPG with the A/C on 4 passengers and just a 'tad' over the speed limit, and that was before the vehicle was fully broken in. I expect the fuel economy to increase slightly with a few more miles on the engine and tranny! more

I went on line looking for a new automobile (really wanted a newer BMW 3i) and found a write up from the Internet sales a Bert Smith Subaru / Prestige Collection. I called and spoke with David Cooper. He sent me all the information I requested as well as telling me how to get pre-approved for a loan. Then he directed me to send him pictures of my Saab that I was trading in so that he could get it appraised. Within 3 hours I was approved and did it all from my home! When I got their everything was just like he said it would be. I test drove the BMW and it was just like David said. My total time at the dealership was no longer than 1 hour. It was the best experience I have ever had when purchasing a car. No worries or hassles. David called me back the next day to make sure I had no problems. He was Great. I strongly recommend giving him a call. Pros: Honest, Friendly, Listen to me more