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Benjamin Franklin Plumbing of Nassau County

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Deer Park, NY 11729

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1 (516) 868-1776
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Reviews
( 41 )
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( 6 )

Best

Ben Franklin Plumbers are prompt, reliable, courteous, clean, honest, reasonable.

Worst

I will agree with the other ratings as far as a quick response and a very good tech. Tim was patient and professional. He was able to identify the problem quickly and made sure ev...

Always satisfied! 5/28/2014

Ben Franklin Plumbers are prompt, reliable, courteous, clean, honest, reasonable. more
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Great service, knowledgeable tech 2/11/2014

Ask for Billy! Prompt, skilled, informative, yes, I paid the high price for an emergency Sunday evening service call, but it was well worth it to have someone of that caliber knock on my door! more
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Fantastic service!!!!!! 1/30/2014

Erik is great goes above and beyond!! Neat and clean. Prices are fair no surprises! more
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Most expensive plumber that I have ever hired. 1/14/2014

They are the most expensive plumber that I have ever hired. Small job cost easily more than $1,000. Use them if you are millionaire and want to throw your money out for nothing. more
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Highly Overpiced! 12/19/2013

Way overpriced! The minimum job they want well over $400.00 To install a simple sink facet.. Don't ever use them unless you don't care about your money! more
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Rip Off 12/13/2013

Please do you self a favor and never use them unless you want to get overcharged. They say they will come and give you an estimate and then they want to charge you a service call fee for it! Then their estimate prices are a total rip off! I would never use them. I don't even know how they are still in business! They want over $400.. for a job that could be done by a licensed plumber for $125. What crooks! more
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Excellent Job 10/21/2013

Excellent Job rebuilding toilet. Punctual. Erik is a pleasure to work with. more
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Service man was great the price was outrageous 10/9/2013

I will agree with the other ratings as far as a quick response and a very good tech. Tim was patient and professional. He was able to identify the problem quickly and made sure everything was checked. My only problem was the price the company charged a 500precent mark up. It would have cost me over $200 more to repair my hotwater heater then to buy a new one. I feel that was completely unreasonable and would never call again. more
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PROBLEM NEVER SOLVED 10/2/2013

WE HAD PROBLEM THAT WAS NOT FIX, BUT WAS STILL CHARGED $200. GENTLEMEN SAID THAT IT WOULD COST $1200 TO $1400 TO FIX, SO WE PAID THE $200 AND SEND HIM ON HIS WAY. WENT ONLINE AND FOUND ANOTHER COMPANY WHO TOOK CARE OF THE PROBLEM AND CHARGE US $380 FOR THE SAME WORK AND DIDN'T LEAVE UNTIL FINISHED. WOULD NOT RECOMMEND. more
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Great service! 9/24/2013

Benjamin Franklin Plumbing did quite a bit for my home. They sold me a water heater, installed a new furnace, drain for my sink in the kitchen, and shut off valves and set up an extra set of valves. They also put in holders and installed a new toilet in the downstairs bathroom. Everything turned out very well. Shirley Walker more
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Slab Leak Fixed 9/12/2013

Since these underground leaks are difficult to detect (in fact another plumbing co. Couldn't find it due to lack of equipment /experience), we had our doubts as to whether or not Ben Franklin could find it. Anthony put these to rest as he very competently found it and fixed it, along with his colleagues. Everyone was very professional and pleasant, and Anthony was especially easy to discuss things with and took the time to explain everything. We can see why this company made the LI Press Best of LI list! more
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Fast and Trustworthy 8/24/2013

Called Saturday at 11am and a plumber was at my house at 12. One of the best experiences I have had since being a homeowner. Thank you! more
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went above and beyond 8/8/2013

Arrived on time and ready to go. Inspected all the basement pipes by loosening pipe insulation wrap. In addition to the one leak I called about, he discovered 3 or 4 additional leaks in my pipes. He took me through the process and showed me the incorrect work done by the previous homeowner and gave me a few different repair options. Work was neat and exceeded my expectations with extra shut off valves to deal with any unforeseen future leaks. In addition, while replacing pipes, corrected the shut off valve for lower bathroom by bringing the pipe height to the correct height so the water can now be shut off to the toilet for repair or replacement. Another previous mistake from previous homeowner. It was a nice surprise to find this corrected issue without even asking. This is my fourth experience with them and I have been satisfied each time. more
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Excellent 6/29/2013

Keep up the good work. more
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Prompt response, clean work, thorough performance. 5/9/2013

[REQUEST NOT TO USE MY FULL NAME OR STREET ADDRESS] I called on a Friday, Eric came on Saturday. He brought a floor covering and also put on indoor shoe covers when walking through the house. (This should be a prequisite for all repair companies.) Eric provided effective information regarding our plumbing choices. His work was thorough and he was pleasant to work with. . more
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Excellent 4/29/2013

Excellent and prompt service. Dave was very courteous and competant. He did a great job and kept everything clean. The price was also very good. I would recommend Ben Franklin plumbing to anyone. more
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Your man was professional and I won't be afraid to use you again. 4/8/2013

Jim Balter has pride in his work and your company. He showed respect to me and my house, he told me everything I needed to know. I plan on calling to have more work done by your people. I only hope the rest of your people are as good as Mr. Butler. more
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Fantastic service!!!! 3/29/2013

Erik and Dave were fantastic. They where professional neat and when they left I didn't even know they were here. They now have a customer for life! more
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Very professional,patient 1/30/2013

Very professional, reliable and patient. Told me about what they were going to do, what we should do to ensure that we are safe and our home is equipt in an emergency such as a pipe broke or we should smell any kind of gas... more
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very satisfied, though pricey 12/4/2012

Anthony, the plumber who worked on our requirement, is very professional and demonstrated excellent skills and expertise in his trade. We are very happy with his superb craftsmanship. more
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Owner Message

  • Benjamin Franklin Plumbing is one of the leading plumbing brands in the United States because of our commitment to customer satisfaction. Our plumbers provide quality repairs, installations, replacements, and maintenance for homes and businesses, resulting in reliable plumbing that lasts. We are licensed and qualified to handle plumbing projects of any size, from routine maintenance to major remodels. Each of us is background-checked and drug-screened to give our customers extra peace of mind. Additionally, our plumbers arrive in fully-stocked work vehicles, so we're able to handle 90% of plumbing problems on our first visit! Call us today to request an appointment.

Additional information
  • Hours: monday: 12:00AM-12:00AM, tuesday: 12:00AM-12:00AM, wednesday: 12:00AM-12:00AM, thursday: 12:00AM-12:00AM, friday: 12:00AM-12:00AM, saturday: 12:00AM-12:00AM, sunday: 12:00AM-12:00AM
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