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Benjamin Franklin Plumbing of Nassau County

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Deer Park, NY 11729

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1 (516) 868-1776
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Reviews
( 41 )
( 3 )
( 0 )
( 3 )
( 6 )

Best

Ben Franklin Plumbers are prompt, reliable, courteous, clean, honest, reasonable.

Worst

I will agree with the other ratings as far as a quick response and a very good tech. Tim was patient and professional. He was able to identify the problem quickly and made sure ev...

Excellent service from initial call to repair complete 11/30/2012

We experienced the dreaded cold water pipe leak in the slab. Erik quickly located the leak location and rectified the problem. His professionalism and expediency were appreciated. Kudos. more

Prompt, professional service 11/19/2012

Eric quickly diagnosed the problem and explained it in a way we could understand. He was professional, prompt and he cleaned up after himself. We were extremely pleased with all aspects of the service. more

Excellent 11/13/2012

Knowledge on subject (problem) was very strong. Explained in easy, understandable terms. more

Pricing with the club is essential 11/4/2012

Dave was thorough as usual, and the job was professional, and competent. He gave us every discount he could and we joined the club agian for a better price. It made sense. Very happy and satisfied with the experience. more

Excellent 11/4/2012

Erick Torres, proffesional and competent. more

Hurricane Sandy Flooded Our Hot Water Heater 11/3/2012

After Hurricane Sandy had passed, Dave came within an hour of me contacting BFP and replaced my hot water heater, which was in a horrible position at the entrance of the flooded crawl space, and he did it without judgment and without complaining. He worked while keeping the inside of my home clean and after he was done, the outside showed no trace of work. This is the type of person you want working in your home. New hot water heater working within hours. No problems. No troubles. Their knowledge, experience is what every homeowner needs! more

Very professional 10/19/2012

Benjamin Franklin Plumbing reset a toilet in my house. The whole thing had come undone, and the last thing I wanted was a leak. When the plumber came out, he reset the pipes at the base of the toilet, put new bolts on it, and sealed it with plaster. The work was excellent. Pricey, but excellent. more

Competent, neat, friendly 10/9/2012

Competent, neat friendly more

GOOD AT WHAT THEY DO 8/14/2012

BUT EXTREMELY OVERPRICED. Their tecnicians are uniformed, polite and knowledgeable. They go the extra mile in keeping your house from getting dirty with their own throw rugs and booties over their shoes. It's a job done well, but to replace a toilet bowl in my house (a no-problem job) the cost was $900.00! When they came to my house today to fix a problem that happened to be fixed before they came (by a friend) they charged me $75.00 for the service call. I expected to pay something because they did show up and I didn't get to cancel the appointment beforehand but not that much money. They lost a customer. Their prices are outrageous! more

5 star 7/31/2012

Eric was cordial, professional and on time. He explained everything in detail and answered every question I had. more

Outstanding! 5/29/2012

What started off as a "small repair" quickly became a two-day project. After hearing all the ads, I decided to call. Anthony, the repairman, explained clearly what the problems were and how the repairs would be done. Anthony couldn't have been more pleasant. The repairs were done with a minimum of disruption and VERY NEATLY. I'm sure I could have saved a few dollars, but I'm convinced I wouldn't have had such great service and confidence in the work that was done. Thanks Anthony! You are awesome! more

Clean and Professional Job. 5/10/2012

Erik was great. He was clean, professional and courteous. He did a neat, clean job. Will definitely recommend Ben Franklin Services. more

Very pleasant--was well informed at every point. 5/9/2012

I couldn't have been more pleased with both the service and the plumber James Butler. It is such a pleasure to have someone so nice to perform services for you. more


excellent sales and installation 5/7/2012

So far i am very satisfied with sales and installation of my new water treatment equipment and would recommend this company. more

New toilet 4/23/2012

Installed a new toilet. Price was resonable Employee that was sent here Eric who did work for me before is very neat and explains everything. Hope you appreciate this employee more

Anthony was very knowledgeable and helpful. 4/19/2012

Everything was great. Clean and efficient. more

Excellent, clean, quick work 4/8/2012

They came when they said they would, did the job quick, and clean. Erik explained everything clearly. more

excellent 4/3/2012

fast efficient courteous more

Timely and professional 3/24/2012

BF has done a lot of work at our house, and all of it has been great - from big jobs like replacing a leaky bathtub or old toilet, to minor fixes to shower valves. Their fees are high, but you're going to get a pro to do the job quickly and with the highest quality, and its going to be warrantied. more
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Owner Message
  • Benjamin Franklin Plumbing is one of the leading plumbing brands in the United States because of our commitment to customer satisfaction. Our plumbers provide quality repairs, installations, replacements, and maintenance for homes and businesses, resulting in reliable plumbing that lasts. We are licensed and qualified to handle plumbing projects of any size, from routine maintenance to major remodels. Each of us is background-checked and drug-screened to give our customers extra peace of mind. Additionally, our plumbers arrive in fully-stocked work vehicles, so we're able to handle 90% of plumbing problems on our first visit! Call us today to request an appointment.

Additional information
  • Hours: monday: 12:00AM-12:00AM, tuesday: 12:00AM-12:00AM, wednesday: 12:00AM-12:00AM, thursday: 12:00AM-12:00AM, friday: 12:00AM-12:00AM, saturday: 12:00AM-12:00AM, sunday: 12:00AM-12:00AM
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