Benjamin Franklin Plumbing

He was very professional and friendly! And was here for only a couple of hours and had the job done! I would refer him to anyone! more

He contacted us prior to arrival, was courteous, patient, and allowed me to explain my blocked drain problem, and offered several options towards ensuring the old copper plumbing in my 1959 home continued to function. Once the work was completed, Erick ensured the area was cleaned thoroughly, in fact even cleaner that initially found. Finally, prior to completing his service call, Erick suggested a maintenance program, as well as chemicals to ensure success in the future. more

He was on time.He gave me options to chose from & he did a fantastic job.If I need\r plumbing again in the future I will choose Benjamin Franklin Plumbing and request Eddie to do the job,great person. more

Brent arrived within 20 mins. of a call from the office. Our biggest concern was that our hot water heater had never been flushed in 8 1/2 yrs. Brent said the water was clear & hardly any sediment. He did show me the anode rod which was quite deteriorated so we agreed to have that replaced. He also checked other areas related to our tank & everything was fine even though it is 10yrs. old. The septic and other plumbing was fine & so we were pleased with his work. He was efficient & explained things well. Thanks for a job well done.... more

After the failure of several other plumbers to find the illusive leak in my bathroom area, I called Ben Franklin of Tampa. Their plumber was fantastic! He worked it like a puzzle and finally found the leak was from my bathtub drain which was leaking onto the soil which my tub sits on! He's a genius plumber! more

Great service!Techs were knowledgeable and friendly. Service was prompt and on time. more

Thanks for your help! Benjamin Franklin Tampa always has pleasant plumbers working for them! Also B.F. s very prompt when I need help. Thanks! more

We have used Benjamin Plumbing for years. We have always received great service without all the upselling. Tech's are pleasant, clean and personable. I have found them to be prompt and have competitive pricing. more

Gery Greenberg of Ben Franklin Plumbing arrived at my home on time. Owing to a change in parts he had to order a new part. When it came he returned and installed it immediately. He was very professional and courteous as well as having a great sense of humor. I have already referred him to a neighbor who will have the same item replaced on his solar water heater as I did. We called Ben Franklin without any knowledge of the firm.. We were completely satisfied with the service. more

Avoid as they do not stand behind there work as they currently refusing to fix to fix a code violation as the 3k+ install of a solar hot water system is unable to be maintained as the clean out to drain the tank is blocked with is a code violation and they refuse to come and deal with it more

Jose Ruiz provided great service, friendly and very patience. After the plumbing inspection, he showed us and explained each note he had taken. Jose answered all our questions with a smile. \r M. Butler more

On December 13, 2014 Ben Franklin was called out by my boyfriend Ronald Ford at 34 Key West Ave. Winter Haven, FL 33881. The serviceman was prompt arrived at around 5:30 p.m.. He found the problem and it was the hot water heater. He did what needed to be done for a new water heater. He called service they said they would send a water heater by another truck. (We were suppose to go to a Xmas party which we didn't make). It took over 4 hours for the water heater to arrive. Our serviceman was Gary Greenberg he was very nice, polite and kept us informed about when it would arrive did the work promptly once it got there. After all the work was finished it was after 11:30 p.m. He was very apologetic and really felt bad that we missed our party. He deserved a gold star for excellence, but the company sucked. My name is Terri. Ronald spent around $1500.00 for the service he got. TERRIBLE more

Happy customer! Called early in the morning and by mid-afternoon the same day two new water heaters had been installed. After using Ben Franklin Plumbing more than once I have found their plumbers to be trained and professional. They arrive as quickly as possible and complete the work in a timely manner. Pricing is explained carefully before work is started. Gary Greenberg's quick response to the early morning call for two water heaters is appreciated!\r M Riedy more

Thank you for your great service! Gary Greebberg was excellent. He fixed our problem with our shower right away and we could not be happier! \r \r Camilo Rivera more

Ben Franklin Plumber, Gary Greenberg, arrived at my residence on time and conducted a through visual inspection of the suspected plumbing leak. Gary was professional and attentive to my description of the problem. Following his visual inspection, he discussed his findings in a professional and courteous manner. I would certainly have Gary back for follow up work and recommend Benjamin Franklin plumbing to others.\r \r Respectfully\r \r Michael Micheau\r 13518 Lake Magdalene Drive\r Tampa. Fl 33613\r 813-969-3205 more

Gary Greenberg, your plumber, has just installed a 30 gall water heater into our manufactured home, replacing a 20 gall which was dying. With the minimum of fuss and no mess, the heater was eased into a space that was not intended for a 30 gall unit. The whole installation is especially neat. Everything worked first time, no leaks, no sparks. The bill was a little higher than we anticipated (8%). The whole experience was quite satisfactory. Thank you, Gary. more

Your rep that came to our home was great. He told us exactly what he was going to do, and, kept us informed as to what he was doing. When completed, he explained what was wrong, and how to help prevent further\r damage to our system..I will use BF if we have any other problems.\r Thank you...\r \r Franklin Swain more

This is the 2nd time I allowed B.Frank in my home, and it was the 2nd mistake. The 1st (same man both times, Field Supervisor (a 'salesman') the first time he came because I had no choice; they were the plumbing side of the company we used to install our AC & they had to come and do their part. But Dan Chauvette, took it upon himself to come into my kitchen and run tests on my water and of course told me how dangerous my water is; perhaps it is, however, I do NOT appreciate the approach- I am some selfish person if I don't install their water purifying system, as I am doing such 'damage' to my children. This time, March 2012, water heater stopped working. We called, them and very specifically described the water heater- and we needed a technician that was familiar with this type water heater. They said no problem. They would be there between 2 & 6. My husband 2 so he could explain the issues with the water heater. Hours pass. Finally, around 5pm, not sure if we called or they called us, someone was coming, but they were an hour away..ok fine. We called back to verify that this tech coming was again, familiar with unit. 30 minutes later a call, well they have another guy familiar with this unit would be at least another hour. At 8PM, they FINALLY show up (same guy as before). He looked at it for about five minutes. Said it is fried--oh but hey, I happen to have one on the truck to install, and then quotes $3200 for a tankless water heater (we didn't have before, we had 50gallon/gas). Would NOT explain costs of unit/installation, etc. His attitude was condescending, and not the least bit sorry how we wasted half a day waiting. Today I had another wonderful company (which I will rate when we finish business)--He came out within the hour of call--He looked at unit (for OVER 30 MINUTES), couldn't find the number for manufact, went in his truck and looked it up; explain the control panel was not working, etc. An ACTUAL TECHNICIAN!! He said I will go back to shop and call you back with quote to replace that part, and of course I asked him price to replace entire thing, which he will also provide. At this point, even if his unit/installation was more expensive (which I SERIOUSLY DOUBT), I would go with this other company because the way this company just tries to sell sell sell. more