Beaverton Honda

From the time I walked into the showroom, it was a very pleasant experience. There was no pressure, no games and no drawn out negotiations. My sales person found the CRV I wanted and it was delivered the next day. The 1.90% rate is a steal. Purchasing a new vehicle is stressful(it's a huge financial commitment) yet Beaverton Honda staff made it as painless as possible. I would recommend them to all. more

I have dealt with numerous car dealerships over the years and was expecting the same old run around when it was time for me to purchase another vehicle. I was blown away by the customer service I received at Beaverton Honda. I completed my credit application online because I have some credit issues and I wanted to make sure they could even offer me financing before I went in. I was contacted within an hour of sending in the application to confirm that they recieved the application and getting more information about exactly what I was looking for and the price range I wanted to stay within. I went about my day and got periodic updates from the salesman who handled the sale. When I was they confirmed that they could secure financing for me, I went in and was immediately introduced to the Finance Manager who was handling my application. She explained the price range that I could look at and gave me a list of options from their stock based on the interests I'd already expressed. I was able to walk out to the lot with the salesman I'd been dealing with, look over my options, test drive the vehicles and pick the one I wanted, knowing all along that I was approved. There was never a moment where I felt pressured or pushed or rushed to make a decision. This is the first time I've ever left a car dealership feeling like I got the best deal I could get and feeling happy about my purchase. There was no stress, no hassle, nothing at all that was negative. I had complete confidence that getting me into the right car was their top priority. Even when there was something missed in the documentation for me to sign - they went out of their way to hand deliver the documents to me so that I could review them and sign them without having to come back to the dealership. Now that's customer service! Not only will I definitely purchase from Beaverton Honda again, I would wholeheartedly recommend them to anyone looking for a vehicle - new or used. more

If you need to trade in a car with a car purchase, I would seriously recommend going to every Honda dealership BUT Bob Lamphere's Beaverton Honda. The numbers for the trade-in that the used car manager showed was so bad, it was criminal. Everything people hate about the negotiating process of a car happened at this dealership -- TWICE. Our family friend pointed me to nice sales guy there to try again but it was EVEN WORSE the second time through. The used car sales manager needs to be replaced and will be considered absolute bush league amongst their peers. Try Jay Lee's Honda or Parker Johnstone before even thinking about going to Beaverton Honda. Heck, shoot me a note and I could probably arrange a better deal for you then these would even consider. Pros: Salespeople are nice Cons: Used manager tries to rip people off more

I totaled my car this past week :( My car was towed to Beaverton Honda. I spoke with Colin who was very helpful and extremely nice. I recommend taking your car to Beaverton Honda for any of your service needs. Great customer service goes a long way in my book and you will find that with this business. Thanks Colin! Pros: Great Customer Service Cons: n/a more

I took my car for one reason, to fix a factory recall on my plymouth breeze. After taking it here, it started having problems with the transaxle shifter, which was the thing they were supposed to fix. The funny thing is, it never had problems before I brought it in. They also told me that my transmission was leaking and needed a service because of that. When I brought it back, they did a 16 point inspection for free because I had a coupon for it and they fixed the problem they had caused. With the 16 point inspection they told me my breaks were low, my oil was leaking and my belts were worn. Somehow my transmission was no longer leaking though, even though I had no work done on it. My breaks were replaced a year or so ago, and I have never seen oil leaks in my driveway. My belts may be worn, but it is clear that the mechanics at this place cannot be trusted. Pros: Cab service home while waiting Cons: Dishonest, poor work, unprofessional more