48"" rear projection TV, we were seeing 3 of everything, 1 in each of the primary colors. The red convergence went out distorting the entire picture. After calling 3 other places, Beach TV said they could be there first thing in the morning. The other 3 either told me to bring it in (48” rear projection? Almost 4’ across & 2’ deep, around 100 lbs) or they could pick it up for 65$ to $100 one way. Not at Beach TV, the lady on the other end of the phone asked about make & model and had a good understanding of the problem. The Tech (later found out owner) had all the parts he needed to complete the job when he showed up (thanks to her asking the right questions), not a week to 10 days the others described to me. While he was working on the unit he recommended I change out the other 2 units (3 primary colors) because when one goes the others are soon to follow. This would save us from being down again and being charged with another service call. He already had the unit apart and it made sense, what’s another couple of bucks ($45-50) at this point. Beach showed up when they said they would, repaired the unit in a timely manner (next day), and were very professional. He took the time to explained to me things I did not know the TV could do and answered my questions about buying a TV in the future. He went on to describe what to look for and what not to buy, as well as the reasoning behind it. Thanks to Beach TV we are 3-5 years away from buying another large TV for the family room. It wasn’t until later I realized the man that had my entire TV in pieces, was the owner. Beach TV cares and it shows, Thank You to the other 3 others I called before I called Beach TV for not wanting to work, because I now found a great TV repairman who I have referred to others.\r
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