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Baxter's Automotive LLC

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4911 Northpark Dr
Colorado Springs, CO 80918

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(719) 264-6611
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
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( 1 )
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Best

I have been a customer at Baxter's for over 3 years and I am constantly amazed by their service, quality and commitment to do the job right! I just had an expensive repair done o...

Worst

All reviews seem positive

Quality Experience - Caring 11/8/2013

Thank you for knowing that I will have my car carefully inspected and only the necessary items to either be replaced or repaired. Ed, you won my business immediately with my first visit. I just needed to complete the maintenance program that I bought at the time I purchased the car. I am now done. Also, I continue to refer people to you...I know of at least 2 that have come in and hope they become life long customers. more

Solid diagnosis 11/1/2013

Had the car in for some electronic problems associated with the transmission. Ed found the source was actually some damaged wires and fixed the wires without trying to sell me expensive transmission repairs. This is the most honest shop anywhere. Highly recommend this business. more

The best. 10/23/2013

Ed turned around a complete engine install in less than 10 days. Not only that, he did his best to find the best replacement engine with the best warranty for the money. Solid professionalism coupled with the sincereity and concern of a friend. more

Super efficient, Super service, QUALITY SERVICE! 10/21/2013

Ed continues to provide outstanding service and very efficient work. Most important to me however, the quality of his work is unquestionably superior. He stands behind his work and he does excellent work at a fair price. more

Ed and Patricia Baxter continued to provide excellent service and auto care for a fair and resonable price 10/21/2013

A pleasant wonderful family oriented small business where the owners are the mechanic and the service advisor. Their intregity reliable service and friendly atmosphere makes Baxter's a special place to have my automobiles serviced and repaired. more

Tustworthy and Honest 10/17/2013

There is something to be said about pure honesty and when it involves an auto mechanic most would be concerned. But that is not the case with Baxter's Automotive. Ed and his wife are the most down to earth and honest people I know and out of the last couple of visits Ive had with my vehicles, they have proven to be top notch in my book. Im extremely happy to have found a great mechanic, and a long time friend. I recommend anyone who is frustrated with other repair shops and people to give Baxter's a try. You will not be disappointed. more

The professional and honest conduct. 10/13/2013

Baxter's Automotive is near or at the very top of quality and personal attention to detail and the best communication of any automotive repair business I have used for repair. more

Honest Service in Real Time 10/11/2013

I love Baxter's Auto! They are honest and aware of your time and there's. Every time I have come in for an oil change, or regular diagnostic the time it takes is shorter than what it was scheduled or right on. They always offer different solutions to any issue I've had to help -Ayofini M. more

Expertise 10/9/2013

Every time I've been @ Baxter's, I am completely satisfied that the job has been done right and I can trust Ed's decisions and recommendations. more

Baxster's Auto is Awesome!! 9/29/2013

Baxster's Automotive is a great, friendly, and trustworthy place to take your vehicle. From routine maintenance to intensive repairs, Baxster's is the place to go for a fair price and wonderful customer service. Highly Recommend this business. more

Repair Kia motors work 9/28/2013

We had Signature Kia repair a air bag Problem. They installed a harness and replaced the air bag modual. They had to order a second harness that was also bad. The vehicle was returned in such terrible shape that we decided to not let them install the second harness. We took it to Baxters instead. Baxters found terrible workmanship from Kia. Several bolts were not put back in, clamps missing, the heated seats were hooked up to the emergancy flashers, the flashers were hooked to the heated seats,ect.... baxters not only corrected all of Kia's mistakes but installed the second harness in less than half time that Kia did on the first harness. The job was expertly done and the car was returned in very good shape. Baxters also is working with our insurance to get Kia to pay for the repairs of Kia's mistakes. more

Just Awesome! 9/15/2013

Always true repair quotes and honest repair recommendations. more


The extra mile... 9/13/2013

It’s not every day you find someone who will care for your car the way you will. (thats assuming you care about your car :) I recently brought my truck to Baxter's because I had a knock in the steering... well after close inspection, it was evident the track arm and just about all other links/joints in the front end needed replacing. At first, I was not willing to make the investment till Ed walked me into the shop to let me see firsthand what I was dealing with. At that time I decided it was best to take care of all obvious issues. While awaiting a time to get my truck into the shop I had purchased all new shock absorbers and planned to get them installed myself once I was finished healing from surgery. Now that you have the back story... I dropped off the truck and it was done in half the time they had estimated to include staying late to finish it up. Not only did Ed and Patricia do a great job on the vehicle, but all my shock absorbers were installed while they were awaiting parts at no cost compared to the competition. Once all was said and done, Ed brought to my attention some slack in the steering gear box but assured me it was not worth spending the money to replace just yet (and its not cheap) and described how and why it was not an issue at the moment. (it’s nice when the one you are paying has your best interest and frugality in mind) Once again, I am thoroughly impressed with the service, expertise, and integrity at Baxter’s Automotive. He and his wife really go the extra mile to ensure the customer is satisfied and they stand behind their work. I did not expect to have the shocks put in for me, but that just goes to show its not always about making money, but about doing what’s right even if it means more effort... I’st no wonder most of their business is referral based. Ed/Trish... Sincerely, Thank you. more

Belt change 9/12/2013

Baxter Automotive changed my squealing fan belt caused by driving through high water very quickly, efficiently, economically, and with great professionalism. They are great. more

VERY CLOSE TO MY WORK 9/10/2013

GREAT, FRIENDLY PEOPLE ALWAYS WILLING TO WORK YOU IN TO THE SCHEDULE, THANKS more

Looking for Extraordinary? You Will Find it at Baxter’s Automotive !! 9/7/2013

Are you an Audi owner? Would you like an accurate diagnosis the first time? Would you like a repair done right the first time? Look no further, you have found the right place!! Baxter’s Automotive is the only place I take my Audi. Ed is the owner and my technician. I speak directly with him in reference to my Audi service and repair. Nothing compares to 25 years of knowledge and experience. Baxter’s Automotive is a busy place. I am telling you, it is worth the wait. Thank you for having me as a customer! If I could give you more stars, I would. The best in Colorado Springs. more

Honest and Reliable 8/30/2013

Baxter's Automotive is an exceptional place for all of our automotive needs. We had taken our vehicle to other places, but each time recieved the run-around in diagnosis. Baxter's not only nailed the symptoms, but worked with us to get the repair we needed. Nothing more.. Nothing less and the vehicle is running like a champ. If you are seeking an honest mechanic, I recommend Baxter's Automotive. Im just sad it took us this long to find them! more

Competent and open disclosure 8/22/2013

As always Baxter Automotive provided another flawless service. They even kept the old parts and showed how they had to be replaced. Now this is being sure of your competence AND full open disclosure to the customer. You must check out this place. more

Ed Fixes Everything ! 8/22/2013

New brakes for the back -- no more squeaks! As always, friendly service, accurate estimate & quick service ! I won't go anywhere else :-) more
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Additional information
  • Hours: Monday - Friday 7:30 AM - 5:30 PM
  • Neighborhoods: Northeast Colorado Springs
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