Baskin-Robbins

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5628 Westheimer Rd
Houston, TX 77056

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(713) 552-1686
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I had, perhaps, the worst service EVER. The girl couldn't care less, she was dressed sloppy, no smile, no eye contact, barely a word of conversations, not even a thank you. I fe...

Horrible Service, Owner Doesn't Care 7/15/2010

I had, perhaps, the worst service EVER. The girl couldn't care less, she was dressed sloppy, no smile, no eye contact, barely a word of conversations, not even a thank you. I felt compelled to write the owner...his business card was on the counter. Owners need to know when their employees are so bad. He writes me back, offers a weak appology and offers me a free kids scoop. A kids scoop???? I was totally insulted. I know where the girl got her service training. He also owns the one at 3266 Westheimer. I will never go back to either of his Baskin Robbins locations. Pros: My favorite ice cream Cons: Horrible service more
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Menu for Baskin-Robbins


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Editorial

  • In Short
    Strawberry-pink and milk-white are the signature colors of the fast-food realm's ice-cream leader. Customers belly up to counters in food courts or free-standing shops where rows...

  • 7/15/2008 Provided by Citysearch
Additional information
  • Hours: Mon-Sun: 11am-10pm
  • Neighborhoods: Great Uptown, Westside
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