The purpose of this mail is to express how upset and disappointed I am about Banfield?s, lack of professionalism, lack of people touch and rudeness.\r
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About eight month ago our Miniature Poodle named Bella, swallowed a rubber object that caused an obstruction in her intestines and was removed surgically by Dr. Zarestky at Banfield Boca Raton. \r
After the surgery Bella recovered apparently well, on Mother?s day Bella started vomiting and not feeling well, symptoms that she develops previously and after the surgery that lasted one day. That Sunday night symptoms worsen and Monday I took Bella to the Hospital, they run blood test and they found nothing abnormal, so they decided to take X Rays, and they come back but Banfield doctors were not able to read them, and they send them to an Specialist to be read, after what they decided to operate to look at an apparent obstruction in her intestines, to what we agreed.\r
About three hours after the decision to operate and around 3:00 PM on
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