Bal Harbour Smiles

I love this place! The staff was great, very professional and super friendly. I really felt at ease and taken care of. I had never been to a dentist's office with such a high level of customer service.\r more

I'm the only person, I know that loves going to the dentist! My experience was great, the hygentist I love how she explained what she was going to do, and was friendly in fact the whole office staff is friendly. Love, love, love Dr. B\r more

Bait and Switch!!! They charged me $200 more that what they quoted me with no remorse!!!!\r \r I went in for a regular teeth cleaning and I was told by the receptionist that the procedure was fully covered by my dental insurance. The hygienist decided to upgrade my procedure to a Full Mouth Debridement WITHOUT consulting me or letting me know about the price difference. When the visit was over, the receptionist reprimanded her and told her that she could not perform this type of procedure without talking to her and the patient (me) first. After debating with the receptionist they came to an agreement and told me I had nothing to pay and that I could leave. \r \r I got a call 2 weeks later telling me that I owed them $200 because the upgraded procedure was not covered. I explained what I was told and that it wasn't fair... then the billing clerk called me thief by saying that this was ""as if I had taken something from the supermarket without paying for it"". Flabbergasted, I complained about her rudeness, lack of customer service and the bait and switch tactic they had just pulled on me. I was then transferred to the office manager who defended her employee and basically said they were going to charge me what they thought was correct and not what I was told by the hygienist and the receptionist. She also threatened me by saying that my bill would go to collections. She said that I shouldn't give their practice a bad review because most of the staff had been off that week and that my bad experience was an isolated incident... yeah, right I'm SO disappointed in this place, I thought I had found the perfect dentist but what I got was disrespect, poor customer service and $200 less in pocket. more

I actually look forward to my appointments..state of the art office and excellent dentist !!! I wait to come to Miami from California to do my dental work..\r more

It was an emergency. I received the best,fast and warm care from everybody. Thanks a lot. Never forget. Best regards.\r more

I am very greatful to know Dr. Ari Benmergui. They are all very professional. And they make you feel good. I would highly recommend them.\r more

Quick appointment, great friendly staff . I had a crown made in one visit and it was beautifully done!\r more

Everyone is so professional from Elizabeth at the front desk to Lilian who is gentle and thorough with the cleaning and Dr. Benmergui himself. I am very happy I found this dental practice!\r more

I have been treated three times in two weeks and each visit is first class. Dr. Benmergui corrected a painful tooth which had defeated 4 other dentists and found a cavity which had been missed by three other dentists in the past six months. This is a very efficient team.\r more

Dr. Yudah is the best. I have never had such an excellent, efficient, and competent dentist. The staff is also excellent, based on the cleaning service that I received. And his practice is state of the art, with the digital photos and X-Ray systems that he has in place. I highly recommend Dr. Benmergui's practice to everyone interested in the highest quality dentistry.\r more

I can not be happier with my choice with Bal Harbour Smiles Dentistry. The whole staff makes a visit to the dentist as pleasing as possible. Excellent care in the hands of Dr. Benmergui.\r more

I felt very well there, with the treatment, the people are really kind, Clara is a really good professional also Dr. Benmerghi, Is a place that I recomend to go.\r more

Very professional, courteous, knowledgeable, patient-oriented\r \r more

Very good experience always on time and fast service. Clara does the best cleaning I've ever had. I have sensitive teeth and usually need novacaine to get a cleaning, she does an impeccable job without the drugs!\r more

Having a Cerec crown placed is probably the easiest experience in terms of comfort and time. No disgusting goo to deal with because the molds are all computer generated. Through it all Dr. Benmergui explained each step taking away any anxiety I may have had. So thrilled to have found this wonderful dentist and his equally wonderful staff.\r more

High quality of professionals with the latest in treatments and with a variety of options for everyone.\r more

The doctor and his team are fantastic it is always a pleasant experience go to a dentist appoitment there. They have the latest technology, and several solutions to help patients to get the best smile in town.\r more

Everyone was wonderful. I had not been in so long yet everyone took such care.My only disappointment was the gentlemen that took the xrays. I described Clara and he acted like he did not know her\r more

I recently had a routine dental check-up and cleaning at Bal Harbour Smiles for the first time. The dental hygienist was one of the best I've ever had. She was gentle and performed a thorough cleaning after taking the x-rays\r more

I was very satisfied with my teeth cleaning. The service is very professional and warm at the same time. There was no waiting time at all. The dentist checked over everything after the cleaning and took the time to address any concerns I had. I definitely recommend Bal Harbour Smiles Dentistry for cleaning and definitely for any dentistry needs, my husband and 4 kids come here too.\r more