Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bal Harbour Smiles
|
|
Review by:
citysearch c.
|
|
Review content:
Bait and Switch!!! They charged me $200 more that what they quoted me with no remorse!!!!\r
\r
I went in for a regular teeth cleaning and I was told by the receptionist that the procedure was fully covered by my dental insurance. The hygienist decided to upgrade my procedure to a Full Mouth Debridement WITHOUT consulting me or letting me know about the price difference. When the visit was over, the receptionist reprimanded her and told her that she could not perform this type of procedure without talking to her and the patient (me) first. After debating with the receptionist they came to an agreement and told me I had nothing to pay and that I could leave. \r
\r
I got a call 2 weeks later telling me that I owed them $200 because the upgraded procedure was not covered. I explained what I was told and that it wasn't fair... then the billing clerk called me thief by saying that this was ""as if I had taken something from the supermarket without paying for it"". Flabbergasted, I complained about her rudeness, lack of customer service and the bait and switch tactic they had just pulled on me. I was then transferred to the office manager who defended her employee and basically said they were going to charge me what they thought was correct and not what I was told by the hygienist and the receptionist. She also threatened me by saying that my bill would go to collections. She said that I shouldn't give their practice a bad review because most of the staff had been off that week and that my bad experience was an isolated incident... yeah, right I'm SO disappointed in this place, I thought I had found the perfect dentist but what I got was disrespect, poor customer service and $200 less in pocket.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|