Bailey's Pub & Grille

the same problems. each visit time in a row. two visits the same problem.the circumstances are the same. Different people with the same profile. the manager each visit.gave me a complimentary beverage at my request. Compensation for the problems. not enough to come back to this place.the white female manager. The white blond young female waitress and hostess. they not like to wait on female customers.rush to get rid of,talk back rude, yell it,interrupt females while talking to them,walk away from females when talking to them,walk away from the female customer while waiting on them.the female had to ask a lot of times to the waitresses to come back and finish job.some refused and others came back to finish job.Got food frozen and half cooked, the normal size portion was a smaller size. they not volunteer to correct order and not want to write down order.they did both of them. Waitresses put finger in the food and the food plate.not volunteer to give bill,food,drinking glasses,drinks.napkins,and silverware.threw bill at female customers.not get a tip,angry.the hostess not want to give females menus.she did many tables dirty. the employees not busy an d not want to clean it up. the hostess sat me at a dirty table.not volunteer to clean it up,asked her to do job. she pushed the food off the table. onto the floor. more

Not worth it. The food is ok. The ""pint"" glass that they serve beer in actually has more glass in the bottom, so you're getting less beer than regular pint glasses. Also, there was a special on NC draft beers. I got the Highland Gaelic Ale, and it was flat. I then got Natty Greene's Southern Pale Ale, and it was flat too. No wonder they were having a special on the beers. And their beer menu is so frustrating. They have a huge book with a lot of beers (and no prices by the way), but they're often out of many of the beers in the book. Also, our waitress knelt down at the table while taking our order. It felt like I was talking to a child. I noticed other waitresses actually sitting at the patrons' table while taking their order. Most of us didn't come there to have dinner with the waitresses. They should be working, not sitting with the customers. Needless to say, it will be highly unlikely that I go back. more

I'm so excited about Bailey's Pub & Grille since hearing about it from a friend. The service is outstanding and the food is delish! We tried the french dip and it's the best in the area. My boyfriend loved the beer selections and friendly atmosphere so we'll definitely be going back. Heard they're having a Scotty McCreery Event for tonight so we don't want to miss that. Will be having lots of fun at Bailey's and........ Go SCOTTY !!!! more

I recently moved back to Chapel Hill and I had never been to Baileys before. My friends birthday was last week and we decided to give it a try. We were immediately greeted by the host even though it was pretty busy. Our waitress was super nice and helpful. The food was awesome. I tried some new sandwhich the waitress recomended called the chicken capri. It was deliscious and we didnt have to wait long either. It was Tuesday so the special was on all draft beer but Im not much of a beer drinker. The waitress suggested I try one of their house drinks called x rated passion. It was sooo good!!! It tasted like a jolly rancher. Before we left, my friend and I split their chocolate cookie. It was a huge cookie with ice cream and chocolate syrup. Definate must try!! We played pool and had some drinks. The food was great. The service was awesome and timely. All the staff were really fun and seemed to be having a good time. Our server told us about all the parties and events they had going on and it seems like there is something there for everyone. They have this program called the all stars club which is pretty cool because its free and you can get half off wings for life! My friends and I really enjoyed it. I will definately be going back. I plan on taking my mom for Mothers Day since moms eat free! more

My friend and I stumbled upon Bailey's last week, and we had a FANTASTIC time. It was Monday afternoon and we were looking for lunch and a few drinks to wind down from our already hectic day. We discovered it was ""Wing-Man Monday"" and they had wings on special, buy 10 get 10 free. Our server was upbeat and excited to be there, she told us all about her favorite wing sauce, called Hot Honey, which we tried and it was amazing! I was also very excited to see how many local beers they had, even a few I'd never heard of! The staff all looked thrilled and we spoke with our server frequently, and even signed up for their ALL STAR CLUB, like the person before me. I heard the words ""Free Beer Tasting"" and was hooked. All the TV's were showing sports and sports news channels, even a few were showing music videos, which ranged from some great 80's hits to pop music like Kesha. The staff all seemed very comfortable around the customers, and I frequently saw them chatting and smiling with customers during our visit. I will DEFINITELY be back. more

Try Baileys for an office party. Very accomodating. Lots of fun things to do. Service and food are great. more

My friends and I will be a frequent visitors of Bailey's!!\r Great Drink specials, good food. The service was excellent. I signed up for their ALL STAR CLUB.. fast and easy...You get $5 off next visit and earn points to earn money to spend there...awesome!!! My food was hot and looked/tasted GREAT!. I shared a Playaction platter, their sampler platter, with my friends...WINGS SOFT PRETZELS POTATO SKINS AND CHEESE STICKS!!!!! It was a Tuesday and they had $2.50 Drafts 16 different to choose from. I drank Sweetwater Blue YUM!!! The beer was cold and tasted great.\r Surrounding us at the BAR were 15 or more T.V's. They had 2 other rooms with even MORE T.V.'s and 10 pool tables with plenty of seating. We were told They have Live music from time to time, Free beer tastings, UFC showings and other parties and events. When I got up and walked around you could see all the UNC memorabilia and poster advertising upcoming events and specials!!! My friends and I will deffiantly be back!!! more

I saw there are 2 websights for this bar so I wrote on both. This is a great place to watch UNC games and party. Good drink specials great tvs and food. My favorite new place and they are always open. more

This is hands down the place to watch UNC games short of attending the games it's the next best thing. I have seen Tyler Hansborough and many of the UNC football team here hanging out also. My favorite night is by far Tuesday. COLLEGE NIGHT! They offer half off appetizers to poor students like me and the best of all is all of their drafts are $2.50 and they have 40 of them!! Service is good, food is good and they have a ton of tvs and pool tables. They are also ALWAYS OPEN as I found out during the recent snow storm and Christmas. Definite thumbs up. more

Two Filipinos walk into a sportsbar and guess what happens...? ..........................................NOTHING One hour has passed: NO SERVICE, NO RECOGNITION, NO ACKNOWLEDGEMENT from the waitress. Worst experience ever. Waitresses are rude! Maybe its just part of being in the South going to a bar where all the servers are white! THIS PLACE IS HORRIBLE! more

Been there over a dozen times when it was busy, slow, or what have you, and the only complaint I will ever have is that there is never enough servers working. The food is great, prices are in line with all other local eateries, TVs galore with multiple games, events, tons of pool tables, if you are in to that, and here is the kicker, great music videos, yes if you are a gen X'er of Y you will love the music and you can actually hear it!!.. more

I have always heard that Bailey's is the place to be to watch games and I figured I would check it out last night. My friends and I had a great time, received great service and joined their Brew Club for free. The TVs are all HD and are all over the place. The inside of the building is huge, lots of tables and games. The best part of all was that every time I turned a corner there was an attentive waitress to help me out. Will be going back! Pros: Drink Specials and Staff. Atmosphere, Brew Club more

Great staff and atmosphere. One of the best hang outs In Chapel Hill. Tuesday is my favorite for $2 drafts. Pros: The people and specials Cons: It's not within walking distance more

I ordered the ""Beef Brisket"" sandwich. I do not know what it was....Why, why, would ANYONE cut ""brisket"" into squares the size of a pea? What is that? What are they trying to hide? Taste- none, squareness- excellent. Don't order it! Pros: good draft beer Cons: they will try to dupe you more

The bad stuff first. The bar staff is probably the worst I have sene in my time in the Triangle. I sat at the bar and waited a solid 10 minutes before the bartender even noticed me. And it wasn't even that busy. Then another started her shift and she also ignored me. The entire staff were too busy chatting amongst each other. I walked out of that place with more money in my wallet because their service was so bad I spent less than I could have. The managers behaved as if the bar were in someone's basement. Loud, obnoxious, distracting, egotistical, unprofessional. The type you know if you complain about anything they will be the first to mock you behind your back. When my friends arrived we sat down for dinner and it was like night and day. The food was decent, reasonably priced, and our server was attentive and friendly. So it ended on a decent note but the place overall has a weird feel to it. One of those places trying to pass itself off as a classy establishment but somehow misses the mark. The decor and lighting are terrible. But had the barstaff made me feel like I was a welcome guest and not a pest I might say I would be back. But they blew it. Pros: Good food, good prices, decent table service Cons: Bartenders out to lunch more

WOW WHAT A BLAST!!! We went to Baileys on a friday night becuase the other bars on franklin street are all the same, cheap crappy beer, crowded, and just dirty and loud. We needed a change. So a friend of mine told me about bailey's. We went. Nice place. Not too crowded, great drink specials. Huge margarita for 7 bucks, didnt taste the liquor, but at the end had a good buzz. Nice tables that were actualy new looking. And the big thing i loved was Karaoke. They had this in their other room, which is huge and it was a great party. The girls there are hoooootttt. Great wonderful service. Had a slight problem with my burger, the server got the manager immediatly and took my burger away, the manager came over and appologized, gave me some free appetizer cards and paid for my burger. Had this happened anywhere else i wouldnt have gotten half the effort. Great time Good food, good drinks, Great staff. Pros: tons of tv's. hot girls, great pool Cons: a little pricey, cigar smoke more

A previous reviewer struck the nail on the head: on busy nights, this place is hurting for service.\r \r My wife and I went to enjoy some live music on a busy Saturday night with several friends. We were assigned two waiters at different times, both of whom must have been way overloaded. But the kicker was that my wife ordered a standard margarita and then their special ""Kryptonite Rita"" and neither time was there any noticeable trace of alcohol in the drinks. When I spoke with a manager about it (because my waiter was nowhere to be found), I was told of the second drink that the alcohol was ""masked"" by the flavoring and would be hard to taste. Well, ""masking"" my skepticism, I told my wife to go ahead and drink it to see if it had any effect. None. Then I approached my long-lost waiter and he said nothing to me but ""I'll tell a manager."" Fifteen minutes later, a different manager comes to me and gives me the same old ""mask"" and dance. He then explains that since my wife drank the ""masked"" drink, tough ____. I raise my voice--not yelling, mind you, but voice definitely raised--in incredulity (disbelief) that they would trick us into drinking the margarita and then tell us to shut up. Does the manager address my concern? No, he tells me to leave the bar, because obviously with one and a half beers (with actual alcohol!) I was a crazy drunk who needed to be tossed.\r \r The lesson to managers everywhere? Do: address the customer's concerns, even if it takes an extra drink to do so. Don't: toss the customer and pick up his tab anyway, inspiring him to tell the world how awful the service was there.\r \r Oh, and when my sister took up for me after I left, the manager basically conceded the point that there was no alcohol in the drinks.\r \r Want to get stiffed? Go to Bailey's, where it's the special of the day, every day.\r \r And, uh, the food wasn't so terrible, I guess. Kudos to the kitchen staff there! Pros: They'll pick up the tab... Cons: ...after they toss you out into the streets. more

For a place that calls itself a ""BAR and grill"", I drunk the weakest and worst drinks that I have ever paid for at Bailey's in Chapel Hill. \r \r Sure, the waiter warned me that their Hurricane typically gets sent back because it's terrible, but - me the being the adventurous one that I am - I decided to take the challenge anyway. I should have heeded his warning. I've never had a Hurricane that tasted like a raspberry smoothie with chunks of ice. Besides it tasting ABSOLUTELY NOTHING like a Hurricane (I'm from New Orleans...I know my Hurricanes), it was as if no effort was given to make it taste good or like an alcoholic beverage. \r \r They don't sell any Cognac and I've had batches of fresh brewed sweet tea give me more of a ""buzz"" than their ""strongest drink"" - as the waiter called it - their Long Island Iced Tea. \r \r The service was decent and they weren't too packed for a Friday night (I wonder why...), but I've never paid for and drank supposedly ""strong"" drinks and afterwards felt that I could've taken a Calculus exam and aced it with no problem. Talk about a ruining a promising Friday night... more

I agree with everything choppercharles said except for the fact that he pretty much stereotyped hip-hop music and associated it with ""thugs"" and what the clientel base would be because of it. I suggest that he get out of his hole and introduce himself to whats going on in the world today ( More of your young ""white collar"" college kids are listening to that ""thug"" music, which is why it is played to keep the younger clientel coming) By the way Mr. chopper...the change in music is probably to keep the younger crowd in there black or white and the older bar squatting CHOPPER enthusiast out there that bring the quality of the pub and grille's young and hip atmosphere down. more

I've played APA (pool league) at Bailey's for the last few years, and I've watched the place really go downhill. When I started going out to Bailey's, the service was always great and the atmosphere was superb. They played a variety of really sweet music videos - from old school to modern pop, and every style of music. From Michael Jackson's Thriller to Linkin Park to Gwen Stephani to Jessica Simpson. \r \r But lately their service *on busy nights has gone through the toilet*, to the point that when I show up to play pool I don't even bother trying to get a server, I just order at the bar. They're just way understaffed on nights they know will be busy. Service on slow nights is great, it's just busy nights is great though.\r \r The biggest issue I have is that they've stopped playing those great music videos, and now play almost exclusively R&B and gangster rap. That music has brought in a clientele to match - thugs. If I wanted to hang out around thugs and worry about getting mugged or shot, I'd hang out in Durham, not Chapel Hill. Even when it's all white collar college kids, they play the same music. (and won't change it when asked). It's like they're trying to drive all the college kids and townies out and bring in exclusively Durham's thug population.\r \r Pros: Really cute waitresses, big pool tables, good cues, decent TVs Cons: They play only black music now, service is slow on busy days more