Baby's First Images

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11815 Northfall Ln 1004
Alpharetta, GA 30004

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(770) 753-8989
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Baby's First Images - Alpharetta, GA
Baby's First Images - Alpharetta, GA
Reviews
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Best

We just could not believe how amazing the seeing our baby on that theater! We wished it would have lasted for hours. Thank goodness we got the DVD. I have already emailed my fr...

Worst

Lacks customer service. Rude management/owner. Not a fun or good experience. First impression 3D ultrasound is a better place to go.

Better spend your time and money elsewhere 1/20/2015

Lacks customer service. Rude management/owner. Not a fun or good experience. First impression 3D ultrasound is a better place to go. more

Rude & Wrong... 9/18/2013

The most exciting time of your life is seeing your baby for the first time and finding out the sex of your baby. We traveled 1 and half hours away to go to babys first images in kennesaw, ga. With hopes to know what we were having. our unborn baby was almost 16 weeks, so we thought for sure we were in the clear as far as knowing what we were having as long baby had opened legs. the lady scanning told us she was 100% sure it was a girl! Well, yay b/c thats what we were hoping for and we already have 3 boys at home! we went out and bought tons of pink and i bought a very girly car seat cover, we told all our family members by introducing a very girly and pink outfit first. So when we were told 3 weeks later that its actually a boy, well, i was pretty upset. how was that tech 100% sure it was a girl when clearly it is a boy? I think its because this place is unprofessional. Not that the techs themselves arent experienced, but i think they are told to be "100%" so the owner doesnt have to offer a make up session later. when i contacted them telling them they were wrong, i received a very rude response and was told i would have to pay full package price minus 10% for being a return customer if i wanted verification scans (they offer a small discount for any return client). dont trust them if they say they are 100% sure. its just bull that they give you and they cross their fingers that they are correct, and if u do end up with a problem, they will push the rude email guy who i think may be the owner on you to assure you that you are dumb. the guy was horribly rude right out of the box and never offered any consolation. this place only cares about your money and nothjng else. We could have went to any ultrasound place by my home or even Atlanta, and i chose them. more

Do not waste your money! Horrible experience! 1/28/2013

This was the most unprofessional company I have ever had the displeasure to work with. Our first session the baby would not cooperate. We left with no pictures or CD (no problem, they promise a redo for a minimal $25 fee)... In the process of trying to schedule our promised redo the customer service department was so rude and unprofessional it was absolutely unbelievable. After being repeatedly insulted (30 weeks pregnant and being verbally abused), the company cancelled our redo appointment because WE had the audacity to call them unprofessional. They have taken our money, we have no pictures to show for it (not that they would be any good), and refuse to honor their "promised" redo. They have in essence stolen our money. DO NOT USE THIS COMPANY. more
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