BF Myers

None.... more

Love their furniture, and it isn't inexpensive. But beware of dings and scratches done during delivery or deliverying from floor stock even when you confirmed they had more product and said you would NOT accept floor items after seeing dings on them. Sales staff great, but why pay for high end products and have them delivered with scratches and dings? Management was NOT really interested in whether they kept the sale or not. Decided two tries was enough and got my money back instead of re-ordering. Still, I love the products they sell, and wish I could have received the items in good condition so I could have kept them. more

Nothing Pros: Nothing Cons: Nothing more

If you need furniture don't hesitate call or go and visit BF MYERS! I found a table that I fell in love with at another furniture store which supposedly had the furniture deeply discounted but after looking on line, I later found out was ripping me off in price charging over the suggested retail on their sale!....so I called BF Myers and asked if they by any chance carried the furniture or could order it and what the pricing would be.... They happily ordered my furniture delivered it on time and it is just beautiful for almost 1/2 the price! Thanks BF MYERS! I am so happy with my purchase. I will definately be shopping there first from now on. Pros: They were happy to order my furniture with only a phone call. Cons: NONE more

I just bought furniture from this store and Beverly was my salesperson. She was amazingly patient and guided me through the whole mixing and matching process! I love the quality of the furniture! I had one chair arrive with a chip in the bun foot. I called the store and explained the problem and they said not to worry they would take care of it. Less than a week I received via Fedex a box with 4!!! feet. I was absolutely amazed with the service and it was so easy to deal with this company. I have another room to furnish and I will be returning to B F Myers. Thanks Beverly!! Pros: Sales people, service, quality and prices Cons: none more

Terrible experience and customer service after the sale is totalling lacking. Ordered a custom fabric sofa on April 15 - was told 4 to 6 weeks for delivery. It is now June 16, 8 weeks later, and again the date has been pushed back for the third or fourth time now to ship sometime around June 27 - which means I might have it in July. Faye in the office has yet to say, I'm sorry for the delay, usually it is just dead silence on her end of the phone...no ownership of the situation....absolutely no customer service at this point. I've ordered custom fabic on furniture before and never have I had to wait 3 months for delivery. NEVER! more

BF Myers has excellent customer service. I think that you don't often get this from most Furniture stores. We bought a Jamison Comfort Choice and it is the best mattress we have ever slept on. Jamison will also take care of their customers. Their customer service representative is one of the best customer service reps I have ever dealt with. Thanks for all your help Jamison and BF Myers. Pros: Good customer service. Delivery falls a little short. Cons: none I can think more

We bought a sectional sofa from BF Myers before their big expansion. We were absolutely thrilled w/their customer service & prices. The furniture was delivered the next day by very competent, courteous men. I will be doing business w/them again. Pros: Customer service, location, prices more

My husband and I were shopping for end tables, coffee tables & sofa tables for 2 rooms in our new house. The salesperson was wonderful to work with, and they delivered the items for free. Once delivered 2 of the items had some flaws, and the deliverymen overheard me tell my husband I wasn't real happy with the pieces.. It was after 5:00pm on a Staurday (98 deegrees!! HOT), and two of the nicest delivery men I have EVER met went back to the warehouse that night and returned with brand new furniture. They did not have to do this, but freely offered. They returned within in a hour. I have never been so impressed with a furniture store. I have dealt with several "High Price" stores with considerable less service and I spent more at those stores. Price does not determine service at BF Myers! Pros: Service, Price, Location Cons: Variety more