Ayers Automotive

Robert & Efrain have always taken care of me and my car. They and the mechanics at Ayers have always kept my car running smoothly. my hat is of to the crew at Ayers. If you are looking for a GREAT shop, try Ayers in Santa Barbara more

Efficient, honest and professional. I REALLY appreciated having my car delivered back to my residence because it was a very hectic day. Further the guys were very nice. I will continue to have my Lexus serviced there. more

Ayers was recommended to me by a friend and I am so glad that I listened to him. They are very courteous and extremely understanding. I didn't have a lot of money on hand and they worked around my budget and were very patient with my situation. I would without a doubt recommend Ayers to my friends family and co workers. They have without a doubt the best customer service of any car repair shop I've visited in Santa Barbara! Thank you! more

I recently had my car serviced at Ayers and wanted to say how impressed I was with the level of customer service and professionalism. I was initially told that my car would be done by the end of the day. After the guys got into things they had to call back and say they weren't going to be able to finish everything until the next day. Initially I was a bit disappointed because I was planning to go to a friend's house that evening and not having a car was a bit of an inconvenience. I was surprised when they offered to pick me up and drive me anywhere I needed to go. I told them I appreciated the offer, but it would be later in the evening and I could work something out. They then said they would rent a car for me (on their dime) if I wanted! I understand that delays can happen when servicing cars and I was very appreciative that Ayers went above and beyond in helping make the process as convenient as possible. The next day I picked up my car and it was washed and ran perfectly. They called a couple days later to make sure everything was going okay. I also got a card in the mail apologizing for the inconvenience of the delay and offering a free oil change. Again, totally unexpected, but greatly appreciated. Well done guys. more

As a resident of santa barbara and a customer of Ayers Automotive I want to take a moment to acknowledge the dedication,professionalism,and total overall sincerity of this locally run business.Being a single father of two teenage daughters who recently found himself in a bind not only financially, but with a huge problem . My head gasket had blown on my car. I want to take a moment to especially let people know of the professionalism and courtesy of a gentleman by the name of Efrain. He was not only honest but more importantly i felt like a customer who mattered. The price coincided with the job, and the attitude of friendliness and courtesy blew me away. Having been in customer service for several years I was extremely impressed with these people. I strongly recommend using this org. for any and all automotive needs as they certainly did an outstanding job assisting me!! more

I'm constantly impressed and amazed at how well Ayers looks after me and my car! They obviously are very invested in their customers and I'm happy to be a part of that. more

I've had to go back to Ayers on two different occasions to re-fix four separate problems that I had previously gotten repaired at Ayers. It is frustrating to not have my car overnight, when the problem should have been fixed the first time. more

Sorry I am so late with this. The day before Labor Day weekend (2010) I was driving my Chinook RV through LA and the temperature was 101 degrees and I noticed right away that the cab air conditioner was inoperative. I called Ayers and they said bring it in the next morning. It turned out that the unit needed six parts that were not in stock!! I was sure I was ""dead in the water"". I don't know how they did it but they got the parts and had it running by afternoon!! Otherwise I would have been out of luck for the long week end. I was totally impressed with the professionalism and service I received. They went the ""extra mile"" and saved my trip to the Reno Air Show. I would recommend Ayers with no reservations. Congratulations for a job well done. more

I had some major brake work to be done but they worked around my budget to make the car safe to drive and recommended additional services for later more

I have been trying to find a good mechanic shop for a couple of years and have been very pleased with Ayers. They are very personable and easy to work with. It's nice to have a mechanic that knows you and can handle literally any need for your car! more

Quality of work was good, and customer service was excellent. My only complaint is that my car was in their custody for quite a few more days than I felt it needed to be...an air intake sensor should not take longer than a day to fix. Also, wish they would have vacuumed my car before returning it. Just a simple but thoughtful idea. more

I would recommend them. Ayers was friendly and quick about service. They called me before any work was done and explained what was going to be done and why. more

I would absolutely recommend Ayer's. They explained everything and were very friendly and professional. I have never had such a pleasant experience with an auto repair shop. more

Great, honest service. Ayers' stand behind their service. As a daily commuter to SB from Santa Ynez I trust my car's reliability to Ayers. more

The quality and speed of the work at Ayers was top-notch. The person I talked with did an excellent job explaining everything they would be doing to my car. more

They were very helpful and great about calling and letting me know the status of my car. They helped me understand exactly what was going on with my car as well as assuring me that they were getting it fixed as soon as possible. Excellent customer service, they will definitely be my mechanics in the future. more

Good shop to work with, especially on ""difficult"" cars. Been with Robert and Nikki for 25 years with a '61 Studebaker, a very touchy '72 Volvo, a '97 Ford, and others. I have recommended them to friends and coworkers because they offer all the amenities of a superior quality high-end dealer at the cost of a cost-sensitive independent shop and because I never hear things like ""parts are too hard to find for that model"" or the ever-popular ""we don't have the right tool to finish what we started"". more

After having my car worked on for weeks and finally getting it back the oil light went on the same day. I brought it back in and they fixed it quickly & as inexpensively as possible, waiving many of the fees they could have charged. I appreciated the effort and assistance in getting my car back to me ASAP. more

Very friendly point-of-contact, reasonable hourly rate, knowledgeable, work's done when they say it will be done, personal touch, and of course, they wash your car every time! :) more

Ayers has been taking care of my cars for 13 years and I have always been very pleased with their service and their work. more