Avon Animal Hospital

I have been to many animal hospitals over the years and I have been very satisfied with my service and Dr. Olive. She was wonderful with us and I highly recommend her as a vet. Dr. Olive was very empathetic deliving bad news and I appreciate her being honest! I have encountered other vets who sugarcoat and pretend everything is rosy when they are not. I don't like to see my animals suffer and Dr. Olive and the hospital did a wonderful job with our dog. It is never easy to lose a beloved pet, but Dr. Olive did a wonderful job acknowledging our pain. \r \r I know many people who take their animals to Dr. Olive and are extremely satisfied. It is unfortunate that some people did not have a good experience. more

Don't recommend. Dr. Jennifer Olive was rude and condescending. Never had such a bad experience with any healthcare professional before. Overpriced.\r \r \r \r \r \r more

So upset with this facility. I took my cat there yesterday and they told me it would be $1000 to make him better with no guarantee that he would ever be 100%. There is no possible way people today have that kind of money for animal care. I understand procedures and care take money, but that amount is obscene. After coming to the heart breaking conclusion that there was no way I could save my cat (my baby) I had to make the hard decision to put him to sleep. Dr. Olive was completely insensitive to the whole situation. While I was spending the last few minutes with my baby the receptionist walked in to the room and coldly asked me if I would be ""taking care of this"" with credit and if she could have my card. Through my tears I handed it to here. After my poor cat passed, I couldn't take it anymore and began to leave, all I got from Dr. Olive was an insensitive ""sorry for your loss"". I would NEVER recommend this facility to anyone. Highly rude and insensitive. more

I will never ever go to this place for care for my pet. We took our puppy to Dr. Jennifer Olive and she was the most uncaring doctor that I have ever met! She did not do anything to help our pet and she could have died. She wouldn't care for her at all and suggested we take her back to the breeder and use our guarantee! She is the worst and she shouldn't have a license to practice. I have read that she is a good vet for cats but I would say then stick to them and don't work on dogs because she is terrible. Terrible service, terrible attitudes but go to Northview Animal Clinic and they are the best caring vets around. They helped her regardless of what she said because she was all for the money! I wanted my money back but of course the other Dr. Martti said she followed everything that she was suppose to do and wouldn't refund our money. They will have a lawsuit coming shortly because Dr. Olive would have killed my pet if we didn't take her to the other vet immediately. She would be gon more

I will never ever go to this place for care for my pet. We took our puppy to Dr. Jennifer Olive and she was the most uncaring doctor that I have ever met! She did not do anything to help our pet and she could have died. She wouldn't care for her at all and suggested we take her back to the breeder and use our guarantee! She is the worst and she shouldn't have a license to practice. I have read that she is a good vet for cats but I would say then stick to them and don't work on dogs because she is terrible. Terrible service, terrible attitudes but go to Northview Animal Clinic and they are the best caring vets around. They helped her regardless of what she said because she was all for the money! I wanted my money back but of course the other Dr. Martti said she followed everything that she was suppose to do and wouldn't refund our money. They will have a lawsuit coming shortly because Dr. Olive would have killed my pet if we didn't take her to the other vet immediately. She would be gone now! I would think twice about going there regardless of what people say otherwise. more

we have been going here for 3 years now and as it my have been over priced we never had a problem to recent when we took our dog in for a paw infection.Lets just say after three trips and 380.00 later still the same paw infection so they say lets do surgery well thank god i got a second opinion not only did NOW MY NEW VET find a piece of a pricker in his paw he also gave us other opinions and guess what no surgery needed at all.I really think this place just sees dollar signs when you walk in and could care less about the health of your pet.very,very displeased with this place and I WILL NOT BE BACK!!!!! more

My pet had been seen elsewhere for his health issues and I couldn't get his problems solved. Thanks to the great doctors and staff at Avon Animal Hospital he is a much happier dog. more

I have been taking my various animals ( Dogs, Birds, Cat) to Avon Animal for the past 12 years, and have been more impressed with this practice every year. Any issue with my pets , major or minor, the staff has gone above and beyond to care for. They have worked wonders for my animals & all that I have reffered to them, in a kind, compassionate, and professional manor. Many thanks to them.\r By the way, does anyone actually use the word ""goulish"" anymore? I'm just saying......... more

I have been going to this animal hospital for many years. I have had cats and dog care and have been very pleased. My dog just had surgery and even though I kept calling to get updates, the staff was very understanding and patient. They offer weekend clinics that help with the costs of vaccines and I use the clinics for all of those. Keep up the good work! more

The staff and the doctors are always helpful and caring. They know my pets by name and treat me as if I have value. Before the emergency hospitals were in Lorain county you could actually call them at home and they would either advise you or meet you at the hospital. I have had several pets put to sleep there and they have always been sympathetic and respectful more

I have never before dealt with a vet- a supposedly animal caring person-that had been so uncaring during my time of loss. Losing a pet is an awful thing to go through- but an uncaring, unprofessional doctor and staff can make it even harder! Be aware that they are more concerned with payment than the loss that you are sufffering when your pet has passed! I don't thnk that updating shots on a half paralyzed dog is in the best practice of a professional vet either! Never again! more

We have been with that place for 40 years....if any of you have...you'll remember a male vet that was there once...went to prison ( I believe ) when investigators found a ghoulish operating room at his house with plywood tables and such...and carcasses of pets that were supposedly put down and cremated....god-awful story in papers at that time...I swear his ghoulish spirit is surviving in that building....no other way to explain the conversation and situation we just had......no pet will ever die in that place again....or go there for a nail clipping...just in case. Worst office I have ever used when a pet had to be put down........absolutely ghoulish... Cons: Horrible procedures.... more

first time taking my dog to this new vet since moving to the area. vet seemed nice, but did not even check her teeth health, i had to ask to look at them. i had gone to vet clinics in the akron area, that were much less expensive and they did a better examine. also, i thought there shots price were high. you're better off going to one of the APL's to get shots. also, the wait time was way to long, my dog was so nervous and they had a lot of dogs backing in the kennel area behind the vet exam rooms. if i have to wait this long, i'm going back to apl for shots and save half the costs in future! was not impressed with service from staff. really did not get the impression that any of staff loved animals! if your looking for a new clinic, look somewhere else. i will drive further to get better service. also, my friend took her cat there, and after steriod injections, it died within a week. i don't recommend this place to anyone. Pros: close to home Cons: fees are expensive more

My family has been going to Avon Animal Hospital for over 10 years now. Over that time they've cared for 1 dog, 3 cats, a cockatiel and two budgies, and a few hamsters. We've had nothing but positive experiences with them, and they've become friends to the family. Our animals have had some complex issues - one of the hamsters actually had eye surgery! They've been able to meet all of our needs, even for small animals. That is really hard to find. Pros: widely experienced, evening hours Cons: the traffic in avon more

Dr. Putkonen has provided expert care for my birds over the last ten years. One of them was a rescue who needed a lot of care being found with frostbite and a severe infection. I was informed of all treatment options and was given detailed instructions for home care. He genuinely cares about his patients and always puts their best interest first. He will not stress your bird out and waste your money with unnecessary tests or procedures. He has earned my trust time and time again and taught me a lot about caring for birds. more

I purchased a pure bred boxer..he went to this vet many times within a 6 month time for I kept up with shots and all he needed. I purchased the puppy package that included the microchip implant. a few weeks ago my dog was missing, i contacted the vet to inform and verify that chip had been placed, they said i was to inform them to place the chip. I became upset due to it was part of the package i purchased and they should know what was included. then they informed me that in an error in their part the chip was not put in. i was very upset, and still am. i paid to have the chip and they didnt comply. They have not taken responsibility for it at all or even pay back the money i paid for them to do it... more

I took my 2 yr old already spayed cat here to be declawed and after surgery the receptionist called me to tell me my cat woke up from surgery and was fine. 30 min later the doctor called me an told me she was having difficulty breathing on her own. She then called back 15 min later saying my cat had died and there was nothing they could do about it. There was nothing wrong with my cat going into surgery and she died after... They gave her too much anestesia for her weight. It has been the worst 2 months of my life without her. If they were watching my cat after surgery like they were supposed to be doing this would have never happened. They could have reversed the anastesia and saved her. The tech's that should have been watching my cat were not doing their job and should not be in this profession. Pros: nothing Cons: uncaring, untrained staff more