Avis Rent A Car

This is perhaps the most dangerous part of your trip. Due to customer requirements, I am renting from National. Two weeks ago, they gave me a car that had been in an accident and had a no-name brand tire on the front that was leaking air. No spare.\r \r This week, I have a car that has 32,000 hard miles on it including the nearly bald front tires. It is unsafe to drive in the snow and ice that is here. Just this morning I slid through an intersection with the brakes locked and no possible grip from these bald tires.\r \r Avoid National as your life may be at risk with them. more

Rent from National every time I go to New York. The whole process works just as advertised, staff friendly and helpful. Car pick up easy, return even easier. The icing on the cake is a great price. more

Rent from National every time I go to New York. The whole process works just as advertised, staff friendly and helpful. Car pick up easy, return even easier. The icing on the cake is a great price. more

Made a reservation and paid from internet. I get the car, they review my voucher, add several options without explaining or asking me : PPP 10 days $69,90 ESP 10 days $39,90 ROADSAFE 10 days $59,90 PRIVILGE FEE $30,45 => I got charged $200 the next day I gave the car back. $200 crooks ! The customer support is useless and nonsense. I'll never rent a car with them anymore. Don't try to either. more

Made a reservation and paid from internet. I get the car, they review my voucher, add several options without explaining or asking me : PPP 10 days $69,90 ESP 10 days $39,90 ROADSAFE 10 days $59,90 PRIVILGE FEE $30,45 => I got charged $200 the next day I gave the car back. $200 crooks ! The customer support is useless and nonsense. I'll never rent a car with them anymore. Don't try to either. more

Made a reservation and paid from internet. I get the car, they review my voucher, add several options without explaining or asking me : PPP 10 days $69,90 ESP 10 days $39,90 ROADSAFE 10 days $59,90 PRIVILGE FEE $30,45 => I got charged $200 the next day I gave the car back. $200 crooks ! The customer support is useless and nonsense. I'll never rent a car with them anymore. Don't try to either. more

After making a reservation on their website, we went into the store to pick up our car and found out that they charge an extra $55 ""surcharge"" PER DAY for Brooklyn residents, $11 for Queens and $50+ for the Bronx (based on the address on your driver's license). Not only is this a huge ""surcharge"" (it doubled our daily rate), it also is hidden in the fine print (i.e., they don't tell you about it until you arrive at the office). The fee by borough is completely arbitrary. The agent told us it was based on car theft rates but people who live in Manhattan are not charged this fee no matter where they drive the car and it didn't matter that we were taking the car to CT. Lastly, they expect you to pay another fee for insurance as well - isn't car theft covered by insurance? Do NOT rent from Dollar! Cons: Stole $55 from us more

After making a reservation on their website, we went into the store to pick up our car and found out that they charge an extra $55 ""surcharge"" PER DAY for Brooklyn residents, $11 for Queens and $50+ for the Bronx (based on the address on your driver's license). Not only is this a huge ""surcharge"" (it doubled our daily rate), it also is hidden in the fine print (i.e., they don't tell you about it until you arrive at the office). The fee by borough is completely arbitrary. The agent told us it was based on car theft rates but people who live in Manhattan are not charged this fee no matter where they drive the car and it didn't matter that we were taking the car to CT. Lastly, they expect you to pay another fee for insurance as well - isn't car theft covered by insurance? Do NOT rent from Dollar! Cons: Stole $55 from us more

After making a reservation on their website, we went into the store to pick up our car and found out that they charge an extra $55 ""surcharge"" PER DAY for Brooklyn residents, $11 for Queens and $50+ for the Bronx (based on the address on your driver's license). Not only is this a huge ""surcharge"" (it doubled our daily rate), it also is hidden in the fine print (i.e., they don't tell you about it until you arrive at the office). The fee by borough is completely arbitrary. The agent told us it was based on car theft rates but people who live in Manhattan are not charged this fee no matter where they drive the car and it didn't matter that we were taking the car to CT. Lastly, they expect you to pay another fee for insurance as well - isn't car theft covered by insurance? Do NOT rent from Dollar! Cons: Stole $55 from us more