Avas Flowers

Very frustrating. Called in a long-distance order to have flowers delivered to my mother and my aunt for their birthday. While the gentleman I spoke with was very happy to take my order and to guide me towards a product, neither bouquet of flowers was delivered on their birthday. When I called the following day I was told that the delivery had been rescheduled. I got an apology, but no explanation, no offer to refund my money, or in any way make up for their error. No noticeable remorse.I would advise going elsewhere if you have an important occasion/deadline. Poor follow-through, poor customer service, and no product yet... Rated one-star only because zero stars is not a valid option... more

The service was very efficient and fast. I spoke with one member of their staff and he was very helpful and professional in the handling of my call. I just wanted to make sure that my online order was received and he assured me that everything was in order and by the time I call, you had already contacted the Funeral Home. I loved every inch of this service and especially came here to write a review, something I don't often do. more

I've tried other online florists before and I have used them way too too too too many times because I didn't know of your business,,,,anyways I am extremely happy and my mom loved the flowers so that is all that really matters I will be using your business again and hope for the best. more

My recipient was delighted, in fact, overwhelmed with the flowers. She loved the colors and said they reminded her of a peacock. Thank you Avas Flowers for your unique bouquet. It's a breath of fresh air to see a company that goes the extra mile for their customers and I'm happy with my purchase. more

When I was first told that I could order flowers online and even have them delivered the same day I was a little skeptical as I have never ordered flowers online and didn't know where to begin. I found this florist by doing a simple Google search and I'm glad that I did as I have never seen such low prices on roses before. Cheap flowers, same day delivery, I'm a happy customer. more

It was really really REALLY simple to place my order and I even received a response to my special request and they were delivered to the right place at the right time. The recipient said they were beautiful but I did not see them so I will have to take her word for it. I would definitely recommend Avas again!!!!!!!!! more

Everything went better than expected. more

I'm cheap, there's no denying it. But there's nothing cheap about the service and end product that I received from Avas Flowers. Had a twenty dollar arrangement sent out for the next day and it looked like a million bucks. more

Ordering flowers has never been easier than it is in the year 2012. I never thought that I could order flowers over the internet and have them delivered a few houses down all within five hours! A seriously great service, especially for those of us who live in towns with no florists! Love it! more

I have nothing but GR8 THINGS TO SAY about this flower shop. Ordering was SUPER EASY, the website is THE BEST I HAVE EVER SEEN, and the COUPON at the end of the order made things EVEN BETTER. GREAT JOB GUYS! more

when they say that they can get items delivered for the same day up until the last possible second they arent kidding. I literally called up this place to have a peace lily sent to a funeral home for the services of the son of my mother's boss and when no other florist would even help me out Avas Flowers came to the rescue and was able to send a beauuuuutiful plant to the funeral home and even with time to spare! I cannot thank this florist enough! thank you so much avas! the plant was gorgeous and really went a long way with the rest of the family. more

Seriously one of the best online shopping experiences that I have ever come across and I have been ordering things online since early 2002. I have ordered from Teleflora, from 1-800-Flowers, and from a few smaller online florists and I have NEVER been satisfied with ANY of my purchases from those companies. Hence why I decided to give Avas Flowers a try. And even when you first enter their site you can see the difference. This company actually CARES about their customers unlike the bigger online flower companies. Seriously give these guys a try and find the last florist you'll ever have to use when it comes to ordering flowers on the internet. A++++++! Thanks! more

My title says it all. Great company. Great prices. Love Ava's! more

I have dealt with tons of companies over the course of my lifetime and never in all of my years on this earth have I came across a company with a better customer service system than Ava's Flowers. Granted I did wait on hold for a few more minutes than I would have like, but the wait was well worth it as I am holding in my hand right one (well, not right, but you know what I mean) one of the most gorgeous arrangements that I have ever seen. Will DEFINITELY recommend to everyone that I know ordering flowers from now. Thanks Ava's! more

Flowers came on time. Didn't pay much for them. Am happy. more

Ordered a floral arrangement for my sister-in-law at the very last minute and Ava's came through for me when no other florist would even take my order! Will DEFINITELY use again. Website was also very nice and the added coupon was great. more

Ordered flowers for my wife for $19.99 and when they came they were way more beautiful than I ever could have hoped for. I don't make a ton of money, and for someone like me who is a hopeless romantic, I can really apprecaite what Avas is doing for their customers. Great services, no complaints. Thanks a bunch Avas. more

Really sketchy ethics, these people. Web site offers a discount, but won't let you apply it to your order. When you call for help, it apparently nullifies the discount. This whole experience left a bad taste in my mouth, and in retrospect I found it had happened to over a dozen other unsuspecting folks. Lying and quarreling with their customers appears to be par for the course with these people. Buyer Beware! more

Good: I loved the representative Jordyn who helped me place my order, she was sweet! She was so helpful giving suggestions of what flowers were available and combinations of flowers that would make a beautiful arrangement. The delivery was timely, the driver was polite.. Bad: I can't think of much that I'd say I didn't like. My overall experience was great. Improvements: I wouldn't want them to change a thing!. Other: They have so many flowers available much more than any other florist. Their prices were very competitive.. more

And it's not just me. There are innumerable complaints about Avas Flowers' flippant and unprofessional treatment of especially out-of-state orders: http://www.flowercomplaint.com/FTD_Archive_Complaints.html I am convinced that all of the positive reviews about Avas Flowers are from people who either live near enough to their storefront to order in person or are Avas' friends, family, or employees. My sister has been ill for many years, and this was the first birthday on which she was feeling pretty good. The flowers were to mark the day. Avas Flowers did not deliver an arrangement I ordered but very transparently lied about delivery attempts being made to an empty home, which was not the case. The best they could do when my sister called to demand a refund for me was to feign offense. For the next six days, I made contact with them four times via customer service chat so that I could have a record of their promises made and broken. Each time I was told that my order was being checked on. I have my serious doubts that a local vendor was even contracted. After three days went by, I told the customer service rep that the original flowers in my imaginary order were probably dead by now, so I just wanted a refund. Even then, a refund was not forthcoming though the day before, the call center manager had promised me a refund if the flowers were not delivered that day. I eventually had to dispute the charge on my credit card because Avas Flowers did not have the decency, integrity, or professionalism to take the charge off my card. No reputable business would conduct themselves in this manner, charging a customer for a service never rendered. more