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AutoNation Nissan Chandler

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1350 South Gilbert Road
Chandler, AZ 85286

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(480) 461-4300
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AutoNation Nissan Chandler - Chandler, AZ
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Best

It is not often that people say they are shopping for used cars and having a good time. This is what I can say about my trip to AutoNation Nissan Chandler, however. The entire tea...

Worst

These people are a bunch of liars. They changed their story about 20 times, cannot do math and do not know how to tell the truth. I was interested in purchasing a Armada they told...

These people are a bunch of liars. They 6/5/2012

These people are a bunch of liars. They changed their story about 20 times, cannot do math and do not know how to tell the truth. I was interested in purchasing a Armada they told me prices and said to come down and then they had a dealer Armada they were selling cheaper because it was a Demo that the GM had used. They had me there for hours, TOM was the sales guy and then one of his team members I cannot even remember his name because he was so rude was supposed to be helping me. They made me sit there for hours and ran my credit and then had me drive the Armada home with dealer plates They said they would call me mind you this was at 2pm. Hours went by and I heard nothing I called several times and got no response they kept telling me they were busy and get back to me this went on and on and then they called me and told me they did all the loan stuff on the wrong car when they were completely lying. They then were playing games with numbers and said oh we will call you back. It was 8 o clock and my car was still there I finally just drove there and mind you they kept telling me they were so busy well when I got to the dealership there was not 1 person in there!!!!! They were all sitting there doing nothing! They were all scattered and scrambling changing numbers on me and they clearly thought I was an idiot because what they were saying did not make sense. Make a long story short they said I could get the cheaper Armada we originally looked at well then that price went up by almost 2k at this point I was so irritated I said ok lets do it. Well then come the loan documents they wanted to offer me a crazy interest rate and I said no all of the sales people walked out of the room. Mind you TOM was huffing and puffing in his office about how he was going to have to stay past 9pm is this not his job?? Last time I checked it was. They were all RUDE and made up several lies. THey were trying to pull a fast one on me. Then they said they would call me in the morning to get me a better interest rate after dealing with their attitudes and the way they handle themselves I emailed them and told them I was all set and they did not even care. I know why their numbers are down and thats because they lie and are rude. All they care about is themselves and when things don't go their way it is not beneficial for them. Tom's guy who worked with him said he was going home and was not going to wait for me to purchase because he had been there since 8:30 am I could not believe people were acting this way it was unreal. I could go on and on about these people but they lied and be careful to look at things closely because they are trying to pull a fast one on people. Tom even told me they did not have a good month sales wise, ya its probably because you do not know what your doing! more

I never thought praise for an auto 3/13/2012

I never thought praise for an auto dealership would willingly come from me, but I have nothing but good things to say about Power Nissan in Chandler. The people I worked with were very low-key and low-pressure, and were exceptionally willing to work with me on my terms. I went in one day, looked at Versas and Sentras, and picked one of each I liked. I went back a week later with a check from my bank and soon drove away in one of the very cars I picked -- no bait-n-switch; no pressure to go to a more expensive car I don't want or need. I got the deal I wanted on the car I wanted (Sentra SR), and can honestly say it was THE best experience with a dealership I've ever had, and I don't say that frivolously. Thank you, Tim Gavin and the Power Nissan staff! more

Power Nissan Chandler 12/13/2011

I bought a new Nissan Rogue last Tuesday. The buying experience was nothing but positive. If you are looking for a new Nissan contact the Internet Sales Department and ask for Tom Lobenstein. You won't be hassled. Tom has a low key approach and cares very much that you are satisfied with your purchase. And you'll like him as a person as well.\r I also dealt with Thomas in the finance department. He worked hard and diligently to get the best interest possible on my loan. \r I've also dealt with Gary in the Service department and he was also easy to get along with. \r All in all, it was the best buying experience I've ever had\r when purchasing a new car. I recommend the dealership to anyone in the markert! more

Power Nissan Chandler AZ - Worst Dealer in America - Bar None 6/12/2008

Don't do it! Worst car dealership in Arizona. Drove car off the lot, 2 days later we bring it back due to engine vibrating. They tell me it needs NEW MOTOR MOUNTS! I just bought the thing! They supposedly did an umpteen million point service and DIDN""T KNOW THE MOTOR MOUNTS WERE BAD!! They wanted $700 to replace them, I told them I just bought it and they never mentioned it needing motor mounts then. Sorry, can't help! DON""T GO THERE, DON""T WASTE YOUR TIME, THEY TELL YOU THEY WILL CALL YOU BACK AND NEVER DO!!! Do NOT BUY FROM ANYBODY ASSOCIATED WITH AUTO NATION ESPECIALLY POWER NISSAN. Cons: EVERYTHING more
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Additional information
  • Hours: Mon. - Sat. 8am - 9pm;Sun. 10am - 6pm
  • Payments: Discover, Master Card, Visa, American Express
  • Neighborhoods: Fiesta Neighborhood Group
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