AutoMasters

I purchased a vehicle from auto masters mid 2011 and although the people were nice to begin with they lacked some profesionalism. They ran the deal and told me my payment would be around 520 a month I told them i simply couldnt do that I was looking for something around the 350 range the salesman talked to the mananger briefly and returned saying he got it dropped to 360. I thought that was amazing so we agreed. My wife and I had to leave and when we returned we were informed that a mistake had been made that they had FORGOT to figure in the interest on the loan! How do you forget to figure in interest thats kind of important dont you think. They said the payment would now be 420 and after me and my wife discussed it for a minute we decided not to get the vehicle. Of course they kept trying to earn my business and finally agreed to 400 a month. Now I got just a little behind (not even 3 weeks) due to me losing my job and I explained to the GM that I had gotten laid off and was starting a new job the following week and asked if I could have until then to get a payment in or if i couldnt I would personally bring the vehicle back. He told me would call his finance company and see what they said and he would call me back. Well here I am not even a week later and they came and reposesed my vehicle. i have no problem whatsoever with them regaining possesion of the vehicle but I was told that i would be called back. This was not handled in the right way at all, they didnt even have the audacity to come knock on my door and give us a chance to get our personal belongings out of the vehicle which consists of my 6 month old daughters car seat. Again i have no problem with them repoing the vehicle I just think they could done what they said they were going to do and call me or at the very least let us get our belongings out DO NOT BUY HERE11 more

I came from Chattanooga, TN and I enjoyed purchasing a vehicle at Auto Masters. Matt Biddle and the entire staff made me feel comfortable and did not pressure me to make a purchase. I will definitely refer family & friends here and I will also return when iI want to get another vehicle. Auto Masters is an excellent place to purchase a vehicle that is clean, reliable. more

Kirk Campbell was Great!! Everyone in the dealership was very helpful and AWESOME!! more

Matt was awesome!! Really enjoyed it and will be back for more cars!! more

Very very excellent in all ways....!!! very great service! Excellent service in everything. Their personnel very amicable, very professional. more

EXCELLENT PRICES & SERVICE! more

Auto Maters did a great job in putting me in a car that meet all my needs. They were very polite and nice. I will do business with them again. more

Mike was extremely knowledgeable & very professional. I would buy another vehicle from this company & salesman another day. more

The experience was quick and easy, Term easily defined. I would recommend Auto Masters. more

Paper work was lost But Adrian and Emmitt were very helpful in getting the issue resolved and in a vehicle very quickly. Thanks! more

Sales people were friendly and gave space to make decisions. Worked well with payments were we needed them. more

Friendly Salesmen, nice cars, miles are a little high. Carfax for free is amazing. more

Needed the VA inspection on a car from 96 that I wasn't interested in sinking a lot of money in. The dealership came up with a laundry-list of things, at $2000+. Mind you, I had just had a lot of work done out of state before moving to VA, so I didn't buy it. Took it to Tony's as recommended by a friend.. I needed a new light bulb. Done. Definitely going to be my car place as long as I live in the area. more

They took great care of me. more

You all as really Bless me on today. The best B-day gift ever. Very nice people Thanks more

Very friendly - easy to get along with. more

I will post comment when I see how I am treated. I have had NOTHING but problems with the ""AS IS Junk Car, two days after purchased, and nothing but trouble since.\r They said they would work with me..stay tunned. more

Very friendly staff that will work with you. more

My sale man was very nice he was a pro great job. more

Cedric Jennings was just wonderful, and when I ready for another car I will come back to Auto Masters. more