Auto Recycling Ctr

This place has really been cleaned up since the last time I came in. The office staff is very nice and respectful. The new yard crew is very knowlegdeable of the material and all in all just a great place to scrap. I've been scrapping for twenty plus years, at first this place didn't quite please me but now they are doing things right. They are fair with you on all your materials and pay well on your cars. more

I have nothing but the best to say about the people at the Auto Recycling Center. Angela helped me track down two vehicles of mine that were stolen and fraudulently taken to them for recylcing. She went the extra mile to go back through months of paperwork to find the VIN#'s that matched my cars. Obviously, nothing could be done about my cars but she was so nice and helpful at a very upsetting time for me and I really appreciated it. Months later, I had a need of getting rid of my father's old van and again Angela assisted us with excellent customer service and we got a great deal, too!! Pros: Customer service more

I called the Auto Recycling Center Monday August 4, 2008 looking for a fuel pump. Not knowing they didn't sell parts. So the young lady answered the phone and when I asked about the part, she hung up. When I called back I said, ""Hi! Can you hear me?"" She says, ""Yes I can hear you."" I replied, ""Oh, because you hung up on me."" She says, ""Well, evidently I didn't hear you!"" All this being said with a mischievous tone. So, I over look it and get back to the point and asked if they had a fuel pump for my car type and she says, ""No (laughing) WE DON'T SELL PARTS!"" and she hangs up! Now, maybe she was already having a bad day @ 10:12 a.m. I'm not sure. However, I think that the whole situation could have been handled better. I kinda got the impression that was the real reason she hung up in my ear in the first place; not because she couldn't hear me! After 3 attempts in a row to call back and speak with a manager about the level of unprofessionalism that was displayed; I received no answer! Cons: no parts! more