Auto Concepts

Everything about Auto Concepts was excellent. The quality of their used truck inventory was very high: All the trucks were clean and in excellent condition, had good tires, etc.... We visited on two different occasions and the staff both times were friendly, patient, and not pushy. This is definitely a contrast to other dealerships we visited while shopping for a truck. We ended up getting a very good deal (okay, an incredible deal!) on a Ford F-350 diesel truck. It was in immaculate condition (rust free) ? top to bottom, inside and out. I am very anal when it comes to the mechanic's of a vehicle and was able to take 2 test drives (sorry just being safe than sorry). This truck drives like a dream!!! After reading some of the other reviews here, I would add that we had done our homework. We had financing lined up with our credit union, and knew what truck we wanted. I definitely recommend Auto Concepts in Joliet. Thanks guys!!! more

Worst car dealership EVER! The add claims they open at 8:00am. I arrived there at 9:30am this morning. The front door was locked. I walked around back, and asked the mechanic if they were open, and why nobody was up front. He said the guy was at the auction. I came back about 20 minutes later, and the sales person was there. I asked him about the car, and he asked me if I had an attitude with the mechanic. I said no. He started to become more angry, and told me that they don't put of with that (not nice words) here. He doesn't have to sell to (more not nice words) anyone! He then brought me around to the mechanic, and asked him about my attitude. The mechanic agreed, and said I had one. I said, I'm sorry you feel that way, and shook his hand. That's when the sales person decided to tell me they already sold the car. The car is still showing for sale online. more