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Auto Care Experts

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23662 Via Fabricante
Mission Viejo, CA 92691

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(949) 588-9813
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Main categories:

Auto Body Repair

Related categories:

Automotive

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Auto Repair & Service

Reviews
( 41 )
( 10 )
( 1 )
( 0 )
( 5 )

Best

I took my car to the dealer for engien light on and had code for transmission problem, dealer told me over $5000 for the transmission, i was referred to auto care experts and they...

Worst

DON'T DISMISS THIS REVIEW!!! I know that you probably saw that Auto Care Experts has 38(+) GREAT reviews, but if something sounds too good to be true, it often is. All of the revi...

Great Job! 5/6/2011

Great job again guys. Thanks! more
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Painless 5/2/2011

Polite helpful and fast. They had a computer with video games on it to keep the kids from going stir crazy, which may not sound like much... more
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great experience 4/26/2011

Had a great experience last week at Auto Care Experts. They have a great staff. Very knowledgeable and friendly. I will definitely recommend them to friends and family more
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Very efficient work! 4/22/2011

Very accommodating staff! Very efficient work! more
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Helping and Friendly 4/21/2011

Saw your shop passing by going home from work sometimes. Needed work done at the last minute and your shop was helping and friendly. Thank you so much. more
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Thanks 4/20/2011

Mark was very help full and the car looks great. Thanks. more
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Always great service and attitude 4/19/2011

Always great service and attitude. more
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Were Great 4/19/2011

Fred and Mark were great. Very receptive to my cars exact needs and gave me a great competitive price. Body was fixed and printed in 2 days! more
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Always Great 4/18/2011

I have been t this shop several times and they have always been GREAT!! They treated me with respect and checked out my car as soon as they possibly could. Gave me an estimate that was always right on and fixed the car the same day unless it was totally imposable. Always were very upfront about what had to be done and if something could wait awhile. Always gave or showed me the old parts. Told me if where money could be saved if possible. Gave me a ride home when i needed one. These guys are the BEST !! Great service and very fair prices!! more
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Smog cert 4/4/2011

fast, efficient and very satisfied as a customer more
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Good and friendly personnel! 3/29/2011

I have been a satisfied client of Auto Care Experts for over ten years. They're efficient and proficient. They can be trusted to give your car the best service and repairs possible. Good and friendly personnel and management. more
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Excellent 3/26/2011

Would definitely recommend to others! more
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just waited around with your friendly staff. 3/25/2011

Fred got my truck in quick. Fixed my truck in a couple of hours. As usual I am very satisfied with their service more
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Quality Service Which Was Affordable And Professional 1/22/2011

I have been coming to Auto Care Experts for the last seven years and I believe that it is one of the most formidable places to get any sort of service. First off, they are incredibly professional. They are so willing to help out their customers--i.e. give them loaner cars, etc.-- that you actually feel like you're in a dealership. Secondly, they are incredibly fast: I've had a wonderful turn-around with them-usually just a couple days at the most. Thirdly, they are professional and reasonable. For the services that I have received from them over the years, they have always been fair and and moderately priced--way below their competition. Overall, I don't think you could ask for a more reliable place to bring your car to get fixed in this area. I think their years of professionalism and service speaks for itself. more
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A GREAT PLACE TO GET NOTHING!!!!!!! 4/10/2009

Was going to have $6000 worth of work done in an accident claim. They were very nice and scripted until I got the car in. Then they flipped a 180 on me. They gave me no help, no answers, lots of broken promises. Prices changed several times. Got no results until I had a tow truck to pull the car out of their shop. They charged me for everything they could think of for my car sitting with no work being done. They thrashed my car with bondo dust inside and out. Also they charged me a substantial amout for the loner car that was free until I had a problem with them. It had a dead battery twice. The brakes were metal to metal, the check engine light came on, and the door wouldn't lock. I know it was suppose to be a free loner but come on. Anyhow beware. THey are very rude, dishonest , and only customer friendly until they think they have you cornered with charges. Pros: there are none. They are dishonest. Cons: broke down loner cars, false charges more
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Women beware 11/26/2007

I am completely dissatisfied with my service at this place. Not only did they treat me like I was an idiot because I happen to be a young woman, but they overcharged me and didn't even do half the stuff they said they did. I happen to know a lot more about my car than they seem to think. They told me I needed a lot of things fixed that I knew wasn't true for example, 'Your brakes could go at any second!' when really they'd been replaced a month earlier. On top of this they took waaaay longer fixing my car than they originally said, which left me stuck with a loaner car with a broken speedometer. I don't know about everyone else, but I tend to like to know how fast I'm going. Why they don't fix their loaner cars is beyond me. I ended up paying nearly 2 grand for something that would have cost me less than half that at the dealership. That taught me! Pros: They give you a free loaner car Cons: The loaner car might not work. more
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Reliable and honest 8/22/2006

It's so hard to find a good mechanic, but these guys have been great to us. Very honest and upfront in their estimates and work. Highly recommended. Pros: honest, quality Cons: none more
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